Caribou Coffee logo

Caribou Coffee

Team Member

Job Overview

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Employment Type

Part-time
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Work Schedule

Weekend Shifts
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Benefits

Equal opportunity employer
Community-focused work environment
Opportunity for growth and development
flexible scheduling
Training and development programs
supportive team culture
Employee Discounts

Job Description

Caribou Coffee is a renowned coffeehouse chain dedicated to creating memorable day-making experiences that inspire a chain reaction of GOOD. With a commitment to excellence, community, and genuine hospitality, Caribou Coffee has established itself as a beloved destination for coffee enthusiasts and casual visitors alike. The company prides itself on fostering a welcoming environment where team members can be their authentic selves, contribute positively to their communities, and build lifelong relationships while serving the best handcrafted coffee.

Caribou Coffee is not just a coffee company but a vibrant community where every interaction matters. The company’s core philosophy revolves around ... Show More

Job Requirements

  • Must be at least 16 years of age
  • Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends

Job Qualifications

  • Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
  • Must be at least 16 years of age
  • Restaurant, retail, or guest service experience preferred

Job Duties

  • Provides incredible guest service by developing personal ongoing relationships with guests
  • practicing active listening and connection
  • anticipating guest needs and proactively solving guest opportunities by demonstrating product knowledge and hospitality
  • makes enthusiastic and knowledgeable recommendations to delight guests
  • creating day making experiences that spark a chain reaction of good
  • hand-crafts beverages to order per Caribou standard operating procedures
  • heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
  • floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
  • takes guest orders and manages cash drawer and follows all cash handling policies and procedures
  • maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
  • actively thinks and acts upon what the team and guest will need in the future
  • differentiates between problems that can be solved directly and when to ask for leader support
  • understands that the team is managing multiple priorities and willingly takes direction from leaders
  • brings the core values to life in all that you do: support one another, make fun happen, be yourself, take ownership, serve with love
  • brings joy to the opportunity to interact with others and make fun happen
  • relishes the opportunity to be helpful to others – both to team members and guests
  • has a learner's mentality and has a desire to get better and do things correctly and effectively
  • shows up in every situation looking to do the right thing, serve with love and make the biggest difference
  • takes ownership for and is eager to make a positive impact on others
  • shows up ready and willing to be a reliable team player and support one another
  • is resilient under pressure and is willing to ask for help

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location