Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.23 - $18.71
Work Schedule
Day Shifts
Weekend Shifts
Benefits
competitive pay
employee discount
Paid training
flexible scheduling
Career growth opportunities
employee recognition programs
Job Description
Caribou Coffee is a renowned coffeehouse company dedicated to creating day-making experiences that spark a chain reaction of GOOD. Founded with the purpose of delivering exceptional service and quality, Caribou Coffee focuses on what truly matters - the team, the guest, and the business. The company prides itself on fostering an inclusive environment where team members can be themselves while making a positive impact within their communities. Known widely for its hand-crafted beverages and commitment to guest satisfaction, Caribou Coffee invites passionate individuals to join their 'Bou Crew and contribute to the vibrant culture and welcoming atmosphere that define its... Show More
Job Requirements
- Must be at least 16 years of age
- ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
Job Qualifications
- Must be at least 16 years of age
- ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- restaurant, retail, or guest service experience preferred
Job Duties
- Provide incredible guest service by developing personal ongoing relationships with guests
- practice active listening and connection
- anticipate guest needs and proactively solve guest opportunities by demonstrating product knowledge and hospitality
- make enthusiastic and knowledgeable recommendations to delight guests
- create day-making experiences that spark a chain reaction of good
- hand-craft beverages to order per Caribou standard operating procedures
- heat, prepare, and serve Caribou food offerings to Caribou standard operating procedures
- float between barista and guest service roles and willingly fulfill all team member roles and responsibilities
- take guest orders and manage cash drawer while following all cash handling policies and procedures
- maintain the look and feel of a well-run store by following cleanliness, sanitization, and organization standards
- actively think and act upon what the team and guest will need in the future
- differentiate between problems that can be solved directly and when to ask for leader support
- understand that the team is managing multiple priorities and willingly take direction from leaders
- bring the core values to life by supporting one another, making fun happen, being yourself, taking ownership, and serving with love
- bring joy to the opportunity to interact with others and make fun happen
- relish the opportunity to be helpful to others, including team members and guests
- adopt a learner’s mentality with a desire to get better and do things correctly and effectively
- show up in every situation looking to do the right thing, serve with love and make the biggest difference
- take ownership for and eagerly make a positive impact on others
- show up ready and willing to be a reliable team player and support one another
- be resilient under pressure and willing to ask for help
Job Qualifications
Experience
Entry Level (1-2 years)