Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Benefits
Equal opportunity employer
Inclusive culture
team environment
opportunities for growth
Employee Discounts
Job Description
Caribou Coffee is a renowned coffeehouse chain dedicated to crafting day-making experiences that inspire a chain reaction of GOOD. Established with a core passion for quality coffee, community engagement, and exceptional service, Caribou Coffee has grown to become a beloved brand known for its inviting atmosphere and commitment to customer satisfaction. The company emphasizes the importance of its TEAM, GUEST, and BUSINESS as fundamental pillars that shape every aspect of its operations. Located in High Point, North Carolina, Caribou Coffee operates numerous stores that serve world-class coffee and food offerings, creating spaces where people can connect, relax, and enjoy great... Show More
Job Requirements
- Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- Must be at least 16 years of age
Job Qualifications
- Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- Must be at least 16 years of age
- Restaurant, retail, or guest service experience preferred
Job Duties
- Provide incredible guest service by developing personal ongoing relationships with guests
- Practice active listening and connection
- Anticipate guest needs and proactively solve guest opportunities by demonstrating product knowledge and hospitality
- Make enthusiastic and knowledgeable recommendations to delight guests
- Create day making experiences that spark a chain reaction of good
- Hand-craft beverages to order per Caribou standard operating procedures
- Heat, prepare, and serve Caribou food offerings to Caribou standard operating procedures
- Float between barista and guest service and willingly fulfill all team member roles and responsibilities
- Take guest orders and manage cash drawer following all cash handling policies and procedures
- Maintain the look and feel of a well-run store by following cleanliness, sanitization, and organization standards
- Actively think and act upon what the team and guest will need in the future
- Differentiate between problems that can be solved directly and when to ask for leader support
- Understand that the team manages multiple priorities and willingly take direction from leaders
- Bring Core Values to life: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
- Bring joy to opportunities to interact with others and make fun happen
- Be helpful to others including team members and guests
- Have a learner’s mentality with a desire to improve and do things correctly and effectively
- Show up in every situation looking to do the right thing, serve with love, and make the biggest difference
- Take ownership for and be eager to make a positive impact on others
- Show up ready and willing to be a reliable team player and support one another
- Be resilient under pressure and willing to ask for help
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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