Caribou Coffee logo

Caribou Coffee

Team Member

Job Overview

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Employment Type

Part-time
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Work Schedule

Weekend Shifts
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Benefits

Flexible Schedule
employee discount
Paid training
fun work environment
Opportunity for growth
team-oriented culture
Community involvement

Job Description

Caribou Coffee is a well-established coffeehouse chain known for creating day-making experiences that spark a positive chain reaction of good. Founded with a focus on team, guest, and business, Caribou Coffee excels in fostering a welcoming and inclusive environment where employees and guests alike can be themselves. As a leader in the coffee industry, Caribou Coffee is dedicated to delivering exceptional customer service, crafting world-class beverages, and building meaningful relationships within the communities it serves. With stores nationwide and a strong community presence, Caribou Coffee offers a dynamic workplace for individuals passionate about coffee and hospitality. The company values teamwork,... Show More

Job Requirements

  • Must be at least 16 years of age
  • Ability to work early mornings, evenings, some holidays, and/or weekends

Job Qualifications

  • Must be at least 16 years of age
  • Ability to work early mornings, evenings, some holidays, and/or weekends
  • Restaurant, retail, or guest service experience preferred
  • Strong interpersonal and communication skills
  • Ability to learn quickly and adapt to a fast-paced environment
  • Positive attitude and a passion for delivering excellent customer service
  • High school diploma or equivalent preferred

Job Duties

  • Provide incredible guest service by developing personal ongoing relationships with guests
  • Practice active listening and connection
  • Anticipate guest needs and proactively solve guest opportunities by demonstrating product knowledge and hospitality
  • Make enthusiastic and knowledgeable recommendations to delight guests
  • Create day-making experiences that spark a chain reaction of good
  • Hand-craft beverages to order per Caribou standard operating procedures
  • Heat, prepare, and serve Caribou food offerings to standard operating procedures
  • Float between barista and guest service roles, fulfilling all team member duties
  • Take guest orders and manage cash drawer following all cash handling policies
  • Maintain the look and feel of a well-run store by following cleanliness, sanitization, and organization standards
  • Think and act proactively about team and guest needs
  • Differentiate between problems to solve independently and when to ask for leader support
  • Follow direction from leaders and manage multiple priorities
  • Bring core values to life: support one another, make fun happen, be yourself, take ownership, serve with love
  • Interact joyfully with others and make fun happen
  • Be helpful to team members and guests
  • Maintain a learner's mentality and strive to improve and perform effectively
  • Serve with love and make a positive impact
  • Be a reliable team player and support others
  • Show resilience under pressure and ask for help when needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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