
Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $16.00
Work Schedule
Flexible
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
FSA and HSA with employer contribution
Commuter benefit Program
Retirement savings 401(k) with company match
Employee assistance program
Paid Time Off
Discount Program
Flexible work schedule
Career growth opportunities
Job Description
Potbelly Sandwich Shop is a nationally recognized fast-casual restaurant chain known for its toasty sandwiches, friendly atmosphere, and neighborhood charm. Since its inception in 1977 as a small antique store, Potbelly has grown into a beloved brand with over 400 locations spread across the United States. The company's commitment to good vibes and great careers creates a unique work culture that values customer satisfaction, employee development, and community connection. Potbelly Sandwich Shop prides itself on delivering exceptional service and quality food in an inviting, clean environment, making it a popular destination for lunch and casual dining.
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Job Requirements
- At least 16 years of age
- ability to stand/walk for long periods
- able to lift up to 10 pounds frequently and up to 50 pounds occasionally
- food safety certification within 30 days of employment for Illinois applicants
- availability to work flexible schedules
- strong communication skills
- customer service orientation
- ability to manage allergens
- team-oriented mindset
Job Qualifications
- Friendly and customer service oriented
- strong written and verbal communication skills
- ability to work in a fast-paced environment
- team player
- ability to manage potential allergens including peanut products, egg, dairy, gluten, soy, seafood and shellfish
- knife skills are a plus
- effective problem-solving skills
- ability to stand/walk a minimum of 3 hours
- ability to lift up to 10 pounds frequently and up to 50 pounds occasionally
Job Duties
- Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager
- comply with health and safety standards for food, cleanliness and safety
- restock food line, chips and cooler
- prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently
- if 18 or older, use of the automatic slicer to prep food items
- clean tables, counters, floors, bathrooms, kitchen and utensils
- take out trash
- operate cash register: handle, balance and follow all cash handling procedures
- effectively handle customer complaints/issues
- takes delivery/catering/pickup orders over the phone
- other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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