Caribou Coffee logo

Caribou Coffee

Team Member

Job Overview

briefcase

Employment Type

Hourly
Part-time
clock

Compensation

Type:
Hourly
Rate:
Range $11.23 - $18.71
clock

Work Schedule

Weekend Shifts
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling

Job Description

Caribou Coffee is a renowned coffeehouse chain dedicated to creating day-making experiences that foster a positive chain reaction of GOOD. The company places immense value on three core principles: TEAM, GUEST, and BUSINESS, which shape its vibrant culture and drive its commitment to outstanding service and community connection. Founded on the belief that serving great coffee goes hand-in-hand with building meaningful relationships and uplifting the community, Caribou Coffee stands out as more than just a coffee retailer. It’s a brand that deeply connects with its customers by emphasizing authenticity, care, and fun in every interaction. With its headquarters located in... Show More

Job Requirements

  • Must be at least 16 years of age
  • ability to work early mornings, evenings, some holidays and/or weekends
  • capable of lifting up to 50 pounds
  • able to stand, sit, bend and move intermittently for 4 to 8 hours
  • excellent interpersonal and communication skills
  • willingness to work as part of a team
  • readiness to learn and apply new skills
  • ability to manage cash handling and follow company policies
  • ability to maintain cleanliness and organizational standards

Job Qualifications

  • Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
  • must be at least 16 years of age
  • restaurant, retail, or guest service experience preferred

Job Duties

  • Provides incredible guest service by developing personal ongoing relationships with guests
  • practices active listening and connection
  • anticipates guest needs and proactively solves guest opportunities by demonstrating product knowledge and hospitality
  • makes enthusiastic and knowledgeable recommendations to delight guests
  • creates day making experiences that spark a chain reaction of GOOD
  • hand-crafts beverages to order per Caribou standard operating procedures
  • heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
  • floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
  • takes guest orders and manages cash drawer and follows all cash handling policies and procedures
  • maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
  • actively thinks and acts upon what the team and guest will need in the future
  • differentiates between problems that can be solved directly and when to ask for leader support
  • understands that the team is managing multiple priorities and willingly takes direction from leaders
  • brings the core values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
  • brings joy to the opportunity to interact with others and make fun happen
  • relishes the opportunity to be helpful to others, both to team members and guests
  • has a learner’s mentality and has a desire to get better and do things correctly and effectively
  • shows up in every situation looking to do the right thing, serve with love and make the biggest difference
  • takes ownership for and is eager to make a positive impact on others
  • shows up ready and willing to be a reliable team player and support one another
  • is resilient under pressure and is willing to ask for help

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location