Caribou Coffee logo

Caribou Coffee

Team Member

Job Overview

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Employment Type

Part-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Equal opportunity employer

Job Description

Caribou Coffee is a renowned coffeehouse chain that is dedicated to creating day-making experiences that spark a chain reaction of goodness. The company prides itself on its commitment to team, guest, and business, forming the heart of its culture and operations. With a vibrant and lively atmosphere, Caribou Coffee offers a place where team members can be themselves while making a significant impact on their community. The company is known for serving high-quality, handcrafted coffee and fostering life-long relationships between its team members and guests. By joining Caribou Coffee, individuals become part of the ‘Bou Crew,’ a supportive and energetic... Show More

Job Requirements

  • Must be at least 16 years of age
  • Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends

Job Qualifications

  • Must be at least 16 years of age
  • Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
  • Restaurant, retail, or guest service experience preferred

Job Duties

  • Provides incredible guest service by developing personal ongoing relationships with guests
  • practicing active listening and connection
  • anticipating guest needs and proactively solving guest opportunities by demonstrating product knowledge and hospitality
  • makes enthusiastic and knowledgeable recommendations to delight guests
  • creating day making experiences that spark a chain reaction of good
  • Hand-crafts beverages to order per Caribou standard operating procedures
  • Heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
  • Floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
  • Takes guest orders and manages cash drawer and follows all cash handling policies and procedures
  • Maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
  • Actively thinks and acts upon what the team and guest will need in the future
  • Differentiates between problems that can be solved directly and when to ask for leader support
  • Understands that the team is managing multiple priorities and willingly takes direction from leaders
  • Brings the core values to life in all that you do: support one another, make fun happen, be yourself, take ownership, serve with love
  • Brings joy to the opportunity to interact with others and make fun happen
  • Relishes the opportunity to be helpful to others - both to team members and guests
  • Has a learner's mentality and has a desire to get better and do things correctly and effectively
  • Shows up in every situation looking to do the right thing, serve with love and make the biggest difference
  • Takes ownership for and is eager to make a positive impact on others
  • Shows up ready and willing to be a reliable team player and support one another
  • Is resilient under pressure and is willing to ask for help

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location