Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.23 - $18.71
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Training and development equal opportunity employer
Job Description
Caribou Coffee is a renowned coffeehouse chain dedicated to crafting exceptional coffee experiences that brighten the everyday lives of its guests. Founded with a passion for quality coffee and community, Caribou Coffee has grown into a beloved brand known for its commitment to sustainability, hospitality, and delivering world-class beverages. With locations across the United States and beyond, Caribou Coffee places a strong emphasis on creating day-making experiences that spark a chain reaction of GOOD. The company’s core values center around TEAM, GUEST, and BUSINESS, reflecting a culture where employees are encouraged to be authentic, supportive, and proactive in their roles.... Show More
Job Requirements
- Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- Must be at least 16 years of age
- Ability to lift up to 50 pounds
- Ability to stand and move intermittently for extended periods
- Ability to follow cleanliness and sanitization standards
- Willingness to take direction and work collaboratively
- Physical ability to bend, reach, and perform repetitive tasks
- Capability to manage cash handling and ordering processes
- Commitment to provide exceptional guest service
- Must be reliable and punctual
Job Qualifications
- Must be at least 16 years of age
- Ability to work early mornings, evenings, some holidays and/or weekends
- Preferred experience in restaurant, retail, or guest service
- Strong communication and interpersonal skills
- Ability to handle multiple tasks
- Positive attitude and team-oriented mindset
- Basic math skills for cash handling
- Ability to follow instructions and work under supervision
- Commitment to upholding company values
Job Duties
- Provide incredible guest service by developing personal ongoing relationships with guests
- Practice active listening and connection
- Anticipate guest needs and proactively solve guest opportunities by demonstrating product knowledge and hospitality
- Make enthusiastic and knowledgeable recommendations to delight guests
- Create day making experiences that spark a chain reaction of GOOD
- Hand-craft beverages to order per Caribou standard operating procedures
- Heat, prepare, and serve Caribou food offerings to standard procedures
- Float between barista and guest service roles, fulfill all team member responsibilities
- Take guest orders and manage cash drawer while following cash handling policies
- Maintain store cleanliness, sanitization, and organization standards
- Anticipate team and guest needs
- Differentiate between problems that can be solved independently and when to seek leader support
- Follow direction from leaders while managing multiple priorities
- Embody Core Values in all actions: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
- Bring joy to interactions and create fun
- Be helpful to team members and guests
- Maintain a learner’s mentality with desire for improvement
- Show up ready to make a positive impact and be a reliable team player
- Be resilient under pressure and willing to ask for help
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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