Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and Development
Job Description
Caribou Coffee is a renowned specialty coffee and espresso retailer committed to creating day-making experiences that spark a chain reaction of good. Founded with a passion for quality coffee and community, Caribou Coffee has grown into a beloved brand that focuses on its team, guests, and business values. The company operates a wide network of coffeehouses where the culture is centered around being genuine, fostering relationships, and delivering exceptional coffee experiences. Caribou Coffee places great emphasis on teamwork, guest service, and business integrity, which drives its continued success in the competitive coffee retail industry. With deep roots in the community,... Show More
Job Requirements
- must be at least 16 years of age
- ability to work early mornings, evenings, some holidays and/or weekends
- ability to see, hear, speak, reach, lift up to 50 pounds, sit, stand for 4 to 8 hours, bend and move intermittently during working hours with or without reasonable accommodations
- willingness to follow cleanliness, sanitization, and organizational standards
- ability to take direction from leaders and work as part of a team
- good problem-solving skills
- learner’s mentality
- resilience under pressure and willingness to ask for help
Job Qualifications
- must be at least 16 years of age
- ability to work early mornings, evenings, some holidays and/or weekends
- preferred experience in restaurant, retail, or guest service
- excellent communication and interpersonal skills
- strong customer service orientation
- ability to work in a fast-paced environment
- basic math and cash handling skills
Job Duties
- provide incredible guest service by developing personal ongoing relationships with guests
- practice active listening and connection
- anticipate guest needs and proactively solve guest opportunities by demonstrating product knowledge and hospitality
- make enthusiastic and knowledgeable recommendations to delight guests
- create day making experiences that spark a chain reaction of good
- hand-craft beverages to order per Caribou standard operating procedures
- heat, prepare, and serve Caribou food offerings to standard operating procedures
- float between barista and guest service, and willingly fulfill all team member roles and responsibilities
- take guest orders and manage cash drawer following all cash handling policies and procedures
- maintain the look and feel of a well-run store by following cleanliness, sanitization and organization standards
- actively think and act upon what the team and guest will need in the future
- differentiate between problems that can be solved directly and when to ask for leader support
- understand that the team is managing multiple priorities and willingly take direction from leaders
- bring the core values to life in all actions
- bring joy to opportunities to interact with others and make fun happen
- relish the opportunity to be helpful to others both to team members and guests
- maintain a learner’s mentality with a desire to improve and perform duties effectively
- show up ready to serve with love and make a positive impact
- take ownership for and be eager to make a positive impact on others
- be a reliable team player and support one another
- be resilient under pressure and willing to ask for help
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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