Caribou Coffee logo

Caribou Coffee

Team Member

Job Overview

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Employment Type

Part-time
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
retirement savings plan
flexible scheduling
Career development opportunities

Job Description

Caribou Coffee is a well-established and beloved coffeehouse brand recognized for its commitment to creating day-making experiences that inspire a positive chain reaction of goodwill and community connection. As a company, Caribou Coffee prioritizes three pillars that define its culture and operations: Team, Guest, and Business. This focus ensures that every customer interaction is meaningful, the work environment is supportive, and the overall business thrives through exceptional service and quality offerings. Operating with a rich heritage in specialty coffee, Caribou Coffee delivers handcrafted beverages made with the finest ingredients, along with a warm, welcoming atmosphere in its stores. They pride... Show More

Job Requirements

  • must be at least 16 years of age
  • ability to work early mornings, evenings, some holidays and/or weekends
  • able to stand for 4 to 8 hours
  • able to lift up to 50 pounds
  • able to bend and move intermittently during working hours
  • good communication skills
  • willingness to learn and take direction
  • ability to work as part of a team
  • able to handle cash and follow cash handling procedures

Job Qualifications

  • must be at least 16 years of age
  • ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
  • restaurant, retail, or guest service experience preferred

Job Duties

  • provides incredible guest service by developing personal ongoing relationships with guests
  • practicing active listening and connection
  • anticipating guest needs and proactively solving guest opportunities by demonstrating product knowledge and hospitality
  • makes enthusiastic and knowledgeable recommendations to delight guests
  • creates day making experiences that spark a chain reaction of good
  • hand-crafts beverages to order per Caribou standard operating procedures
  • heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
  • floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
  • takes guest orders and manages cash drawer and follows all cash handling policies and procedures
  • maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
  • actively thinks and acts upon what the team and guest will need in the future
  • differentiates between problems that can be solved directly and when to ask for leader support
  • understands that the team is managing multiple priorities and willingly takes direction from leaders
  • brings the core values to life in all that you do: support one another, make fun happen, be yourself, take ownership, serve with love
  • brings joy to the opportunity to interact with others and make fun happen
  • relishes the opportunity to be helpful to others – both to team members and guests
  • has a learner’s mentality and has a desire to get better and do things correctly and effectively
  • shows up in every situation looking to do the right thing, serve with love and make the biggest difference
  • takes ownership for and is eager to make a positive impact on others
  • shows up ready and willing to be a reliable team player and support one another
  • is resilient under pressure and is willing to ask for help

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location