Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.23 - $18.71
Work Schedule
Day Shifts
Weekend Shifts
Benefits
competitive pay
Employee Discounts
flexible scheduling
Training and development opportunities
Supportive team environment
Equal opportunity employer
Opportunity for advancement
Job Description
Caribou Coffee is a beloved specialty coffee and espresso retailer known for creating memorable day-making experiences for its guests. Established with a passion for coffee and community, Caribou Coffee has grown into a popular brand recognized for its commitment to quality, excellent customer service, and fostering a welcoming environment. With a focus on sustainability, both in sourcing coffee beans and supporting local communities, Caribou Coffee takes pride in being more than just a coffee shop. It’s a place where guests feel valued and cared for, and where employees are encouraged to be themselves while making a positive impact on those... Show More
Job Requirements
- Must be at least 16 years of age
- Ability to work early mornings, evenings, some holidays and/or weekends
- Ability to lift up to 50 pounds
- Ability to see, hear, and speak effectively
- Ability to stand or sit for 4 to 8 hours
- Ability to bend and move intermittently during working hours
- Willingness to follow cleanliness, sanitization, and organization standards
- Ability to manage cash drawer and cash handling policies
- Positive attitude and willingness to support team members
- Resilience under pressure
- Desire to learn and improve continuously
Job Qualifications
- Must be at least 16 years of age
- Ability to work early mornings, evenings, some holidays and/or weekends
- Preferred restaurant, retail, or guest service experience
- Learner’s mindset
- Ability to handle cash responsibly
- Strong interpersonal and communication skills
- Ability to work well in a team environment
Job Duties
- Provide incredible guest service by developing personal ongoing relationships with guests
- Practice active listening and connection
- Anticipate guest needs and proactively solve guest opportunities by demonstrating product knowledge and hospitality
- Make enthusiastic and knowledgeable recommendations to delight guests
- Create day making experiences that spark a chain reaction of good
- Hand-craft beverages to order per Caribou standard operating procedures
- Heat, prepare, and serve Caribou food offerings to Caribou standard operating procedures
- Float between barista and guest service, and willingly fulfill all team member roles and responsibilities
- Take guest orders and manage cash drawer following all cash handling policies and procedures
- Maintain the look and feel of a well-run store by following cleanliness, sanitization and organization standards
- Actively think and act upon what the team and guest will need in the future
- Differentiate between problems that can be solved directly and when to ask for leader support
- Understand the team is managing multiple priorities and willingly take direction from leaders
- Bring the core values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
- Bring joy to the opportunity to interact with others and make fun happen
- Relish the opportunity to be helpful to others – both to team members and guests
- Have a learner’s mentality and a desire to get better and do things correctly
- Show up in every situation looking to do the right thing, serve with love and make the biggest difference
- Take ownership for and be eager to make a positive impact on others
- Show up ready and willing to be a reliable team player and support one another
- Be resilient under pressure and willing to ask for help
Job Qualifications
Experience
Entry Level (1-2 years)