Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling
Job Description
Caribou Coffee is a beloved coffeehouse brand known for creating unique and day-making experiences that inspire a chain reaction of positivity and good vibes. Established as a leading specialty coffee retailer and coffee roastery, Caribou Coffee emphasizes the importance of TEAM, GUEST, and BUSINESS, making these three pillars the foundation of its day-to-day operations. With a commitment to serving the best coffee around, this company creates a welcoming environment where team members can be their authentic selves while making a meaningful impact in their communities. Caribou Coffee fosters life-long relationships not only among its customers but also within its team,... Show More
Job Requirements
- Must be at least 16 years of age
- ability to work early mornings, evenings, some holidays and/or weekends
- physical ability to see, hear, speak, reach, lift up to 50 pounds, sit, stand for 4 to 8 hours, bend, and move intermittently during work hours
- willingness to work flexible shifts
- ability to follow cash handling policies
- ability to work as part of a team and take direction from leaders
- willingness to ask for help when needed
Job Qualifications
- Minimum age of 16 years
- ability to work early mornings, evenings, some holidays and/or weekends
- preferred experience in restaurant, retail, or guest service
- strong communication and interpersonal skills
- ability to maintain professionalism and positive attitude under pressure
- willingness to learn and adapt quickly
- basic math skills for cash handling
- capability to follow standard operating procedures accurately
Job Duties
- Provide incredible guest service by developing personal ongoing relationships with guests
- practice active listening and connection
- anticipate guest needs and proactively solve guest opportunities by demonstrating product knowledge and hospitality
- make enthusiastic and knowledgeable recommendations to delight guests
- create day making experiences that spark a chain reaction of good
- handcraft beverages to order per Caribou standard operating procedures
- heat, prepare, and serve Caribou food offerings to Caribou standard operating procedures
- float between barista and guest service, and willingly fulfill all team member roles and responsibilities
- take guest orders and manage cash drawer following all cash handling policies and procedures
- maintain the look and feel of a well-run store by following cleanliness, sanitization, and organization standards
- actively think and act upon what the team and guest will need in the future
- differentiate between problems that can be solved directly and when to ask for leader support
- understand that the team is managing multiple priorities and willingly take direction from leaders
- bring the core values to life in all that you do including support one another, make fun happen, be yourself, take ownership, and serve with love
- bring joy to the opportunity to interact with others and make fun happen
- relish the opportunity to be helpful to others – both to team members and guests
- have a learner’s mentality and desire to get better and do things correctly and effectively
- show up in every situation looking to do the right thing, serve with love and make the biggest difference
- take ownership for and be eager to make a positive impact on others
- show up ready and willing to be a reliable team player and support one another
- be resilient under pressure and willing to ask for help
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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