Job Overview
Employment Type
Hourly
Part-time
Work Schedule
Weekend Shifts
Benefits
competitive hourly wage
opportunities for career growth
Inclusive and supportive team environment
employee discount
flexible scheduling
Paid training
equal opportunity employment
Job Description
Caribou Coffee is a prominent coffeehouse company dedicated to creating day-making experiences that spark a chain reaction of GOOD. Founded with a purpose to focus on what truly matters—TEAM, GUEST, BUSINESS—the company has established itself as a beloved destination for coffee lovers who seek high-quality, hand-crafted beverages in a welcoming and inclusive environment. Caribou Coffee prides itself on creating a community atmosphere where team members can be themselves, make meaningful impacts, and foster life-long relationships with guests and fellow team members alike. Their commitment to delivering exceptional guest service has made them a respected name in the coffeehouse industry, one... Show More
Job Requirements
- At least 16 years of age
- Ability to work flexible hours including early mornings, evenings, holidays, and weekends
- Ability to lift up to 50 pounds
- Ability to stand, sit, bend, and move intermittently for 4 to 8 hours
- Good communication skills
- Reliable and punctual
- Willingness to follow company policies and procedures
- Ability to provide excellent guest service
- Physical ability to perform job duties with or without reasonable accommodations
Job Qualifications
- Must be at least 16 years of age
- Ability to work early mornings, evenings, some holidays and weekends
- Preferred experience in restaurant, retail, or guest service
- Strong communication skills
- Enthusiastic and friendly demeanor
- Ability to multitask and manage time effectively
- Willingness to learn and adapt
- Customer service orientation
- Ability to work well under pressure
Job Duties
- Provide incredible guest service by developing personal ongoing relationships with guests
- Practice active listening and connection
- Anticipate guest needs and proactively solve guest opportunities by demonstrating product knowledge and hospitality
- Make enthusiastic and knowledgeable recommendations to delight guests
- Create day making experiences that spark a chain reaction of GOOD
- Hand-craft beverages to order per Caribou standard operating procedures
- Heat, prepare, and serve Caribou food offerings to standard operating procedures
- Float between barista and guest service roles and fulfill all team member responsibilities
- Take guest orders and manage cash drawer following cash handling policies
- Maintain cleanliness, sanitization, and organization standards of the store
- Think and act proactively about team and guest needs
- Distinguish between problems to solve independently and when to seek leadership support
- Follow directions from leaders and manage multiple priorities
- Bring Caribou's core values to life: support one another, make fun happen, be yourself, take ownership, serve with love
- Bring joy and fun to interactions
- Be helpful to team members and guests
- Show a learner’s mentality and eagerness to improve
- Serve with love and make a positive impact
- Be a reliable team player
- Remain resilient under pressure and willing to ask for help
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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