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Pollo Tropical

Team Member

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Flexible Schedule
Training and Development
Retirement Plan

Job Description

Pollo Nation is a vibrant and customer-focused fast-casual restaurant chain known for its flavorful menu and festive atmosphere. As a popular dining destination, Pollo Nation prides itself on delivering excellent service and delicious meals prepared with quality ingredients. Established to provide an exceptional dining experience, the restaurant has cultivated a strong community presence by embracing a culture of inclusivity, teamwork, and high standards for customer satisfaction. Pollo Nation is dedicated to fostering a welcoming environment for both customers and staff, emphasizing respect, diversity, and opportunities for growth within the company.

The role offered is a versatile position within the res... Show More

Job Requirements

  • Must have a high school diploma or equivalent
  • previous experience in food service or customer service preferred
  • ability to stand and walk for extended periods
  • ability to lift up to 50 pounds
  • availability to work flexible hours including weekends and holidays
  • must be able to follow health and safety regulations
  • ability to handle multiple tasks efficiently
  • effective communication skills
  • must have legal authorization to work
  • basic English proficiency

Job Qualifications

  • Ability to receive and respond promptly to requests, orders and instructions
  • ability to communicate effectively with customers and coworkers
  • ability to comprehend and appropriately react to others
  • ability to perform multiple tasks simultaneously
  • ability to adjust to changing assignments
  • ability to maintain productivity, composure and a pleasant attitude under pressure
  • ability to speak English in positions requiring immediate customer contact
  • ability to learn POS cash register, kitchen screens and recipes
  • strong interpersonal skills
  • basic math skills for handling payments
  • knowledge of food safety and sanitation procedures

Job Duties

  • Greet and thank customers
  • place customer food and beverage orders through verbal communication and/or automated systems
  • relay customer food and beverage orders from service counter to kitchen operations
  • cook, prepare, package and pour food and beverages using kitchen equipment while following food safety and sanitation procedures
  • stock kitchen and customer service operations with necessary food, beverage, packaging and service materials
  • stock salsa bars with appropriate levels of sauces, condiments, paper and utensils
  • fill food and beverage orders as part of coordinated kitchen and customer service operations
  • collect customer payments and return proper change using cash register
  • unload deliveries of food, beverage, packaging and serving materials to restaurant
  • clean the interior and exterior of the restaurant including floors, tables, windows, kitchenware, and kitchen equipment
  • observe and follow alcoholic beverage laws when applicable
  • maintain safe public access to the restaurant
  • perform all other duties as assigned by management

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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