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Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Flexible
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Benefits

competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Domestic partnership benefits
Paid parental leave
Flexible Spending Account (FSA)
Health Savings Account (HSA) with employer contribution
Commuter benefit Program
Retirement savings 401(k) with company match
Employee assistance program
Paid Time Off
Discount Program
Flexible work schedule
Career growth opportunities

Job Description

Potbelly Sandwich Shop is a nationally recognized neighborhood sandwich shop that has grown from a small antique store in 1977 to over 400 locations across the United States. Known for its toasty sandwiches and welcoming atmosphere, Potbelly focuses on delivering an exceptional customer experience where good vibes and great careers are a way of life. As a fast-paced and customer-oriented establishment, Potbelly values friendly and outgoing individuals who are passionate about providing excellent service in a vibrant and dynamic environment.

The Potbelly Associate role is central to the customer service experience, responsible for helping customers enjoy their lunch by o... Show More

Job Requirements

  • Minimum age of 16 years
  • Ability to stand or walk for a minimum of 3 hours or as needed
  • Able to lift up to 10 pounds frequently and up to 50 pounds occasionally
  • Illinois applicants must become food safety certified within 30 days of employment
  • Ability to work in a noisy environment with music and customer traffic
  • Must meet and maintain all eligibility requirements to qualify

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service experience is a plus
  • Strong written and verbal communication skills
  • Friendly and customer service oriented
  • Ability to work in a fast-paced environment
  • Team player mindset
  • Basic knife skills preferred
  • Ability to manage potential allergens including peanut products, egg, dairy, gluten, soy, seafood and shellfish

Job Duties

  • Work multiple stations including load, dress, shakes, cash, prep and front as directed by a Shift Leader or Manager
  • Comply with health and safety standards for food, cleanliness and safety
  • Restock food line, chips and cooler
  • Prepare quality finished products such as sandwiches, salads, soups, cookies, ice cream efficiently
  • Use the automatic slicer to prep food items if 18 or older
  • Clean tables, counters, floors, bathrooms, kitchen and utensils
  • take out trash
  • Operate cash register and handle cash according to procedures
  • Effectively handle customer complaints and issues
  • Take delivery, catering and pickup orders over the phone
  • Perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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