Team Member

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $10.25 - $14.25
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Benefits

Health Insurance
Paid Time Off
Uniform allowance
employee discount
Training opportunities
Flexible Schedule

Job Description

This job opening is with a reputable fast-food restaurant known for its commitment to quality service and customer satisfaction. The company operates a busy drive-thru, providing quick and efficient food service to guests on the go. With a focus on speed, accuracy, and friendly interaction, the restaurant ensures a positive customer experience in a fast-paced environment. The drive-thru operator plays a crucial role in upholding these standards, serving as the first point of contact for many customers and directly influencing the efficiency and reputation of the establishment.

The role of the drive-thru operator involves selling to and servicing drive-thru gue... Show More

Job Requirements

  • Good vision, general and close
  • Good hearing
  • Manual dexterity
  • Standing, bending, stretching and walking throughout shift
  • Ability to push and pull heavy objects
  • Ability to lift and carry 30 pounds
  • Maintain good personal hygiene and uniform
  • Basic reading, writing and math skills
  • Ability to use computer register
  • Ability to retain verbal requests
  • Good verbal communication skills
  • Ability to work shift work
  • Ability to retain menu item information
  • Ability to market menu
  • Ability to handle guest complaints
  • Ability to work well with others
  • Ability to count change
  • Ability to maintain composure under stress

Job Qualifications

  • Basic reading, writing, and math skills
  • Ability to use computer register
  • Good verbal communication skills
  • Ability to retain verbal requests
  • Ability to count change accurately
  • Ability to work shift work
  • Ability to retain menu item information
  • Ability to market menu items
  • Ability to maintain composure under stress
  • Ability to work well with others

Job Duties

  • Sell and service each drive-thru guest within 3 minutes or less
  • Administer the 7 steps to Drive-thru service
  • Maintain guest sensitivity and professionalism
  • Handle cash and transaction according to company policy
  • Maintain cleanliness, restocking, and sanitation standards
  • Adhere to uniform, safety, and security requirements
  • Handle guest complaints effectively

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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