Team member

Raleigh, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Temporary

Hourly

Internship

Consulting

Benefits

Equal employment opportunity

inclusive work environment

Opportunity for growth

team-oriented culture

Employee Discounts

Training and development opportunities

Job Description

Caribou Coffee is a well-established coffeehouse chain known for its commitment to creating day-making experiences that inspire a chain reaction of GOOD. As a beloved coffee brand, Caribou Coffee focuses on fostering a friendly and inclusive environment where both team members and guests feel welcomed and valued. The company’s core values revolve around supporting one another, making fun happen, being authentic, taking ownership, and serving with love. With locations nationwide, Caribou Coffee stands out as a leading coffee destination that serves world-class handcrafted beverages and food offerings. They operate with a strong sense of community, encouraging team members to build... Show More

Job Requirements

must be at least 16 years of age
ability to work early mornings, evenings, some holidays and/or weekends
capability to see, hear, speak, reach, lift up to 50 pounds, sit, stand for 4 to 8 hours, bend, and move intermittently during working hours with or without reasonable accommodations

Job Qualifications

ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
must be at least 16 years of age
restaurant, retail, or guest service experience preferred

Job Duties

provides incredible guest service by developing personal ongoing relationships with guests
practicing active listening and connection
anticipating guest needs and proactively solving guest opportunities by demonstrating product knowledge and hospitality
makes enthusiastic and knowledgeable recommendations to delight guests
creates day making experiences that spark a chain reaction of good
hand-crafts beverages to order per Caribou standard operating procedures
heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
takes guest orders and manages cash drawer and follows all cash handling policies and procedures
maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
actively thinks and acts upon what the team and guest will need in the future
differentiates between problems that can be solved directly and when to ask for leader support
understands that the team is managing multiple priorities and willingly takes direction from leaders
brings the core values to life in all that you do: support one another, make fun happen, be yourself, take ownership, serve with love
brings joy to the opportunity to interact with others and make fun happen
relishes the opportunity to be helpful to others both to team members and guests
has a learner's mentality and has a desire to get better and do things correctly and effectively
shows up in every situation looking to do the right thing, serve with love and make the biggest difference
takes ownership for and is eager to make a positive impact on others
shows up ready and willing to be a reliable team player and support one another
is resilient under pressure and is willing to ask for help

Job Location

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