Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Benefits
Equal opportunity employer
Supportive team environment
opportunities for learning and development
Employee discounts on products
flexible scheduling options
inclusive and welcoming workplace
positive and fun work culture
Job Description
Caribou Coffee is a renowned coffee retailer known for its commitment to creating day-making experiences that spark a chain reaction of GOOD. With roots deeply planted in quality coffee, excellent customer service, and a vibrant community presence, Caribou Coffee has established itself as a favorite destination for coffee lovers who seek more than just a beverage; they desire a welcoming atmosphere and meaningful interactions. Caribou Coffee operates numerous locations across the country, offering an inviting environment where customers can enjoy premium coffee blends and handcrafted beverages. The company strongly values its team members, guests, and business performance, following a straightforward... Show More
Job Requirements
- Must be at least 16 years of age
- ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
Job Qualifications
- Must be at least 16 years of age
- ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- restaurant, retail, or guest service experience preferred
- has a learner's mentality and desire to get better and do things correctly and effectively
- shows up ready and willing to be a reliable team player
Job Duties
- Provides incredible guest service by developing personal ongoing relationships with guests
- practices active listening and connection
- anticipates guest needs and proactively solves guest opportunities by demonstrating product knowledge and hospitality
- makes enthusiastic and knowledgeable recommendations to delight guests
- creates day making experiences that spark a chain reaction of good
- hand-crafts beverages to order per Caribou standard operating procedures
- heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
- floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
- takes guest orders and manages cash drawer and follows all cash handling policies and procedures
- maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
- actively thinks and acts upon what the team and guest will need in the future
- differentiates between problems that can be solved directly and when to ask for leader support
- understands that the team is managing multiple priorities and willingly takes direction from leaders
- brings the core values to life in all that you do: support one another, make fun happen, be yourself, take ownership, serve with love
- brings joy to the opportunity to interact with others and make fun happen
- relishes the opportunity to be helpful to others – both to team members and guests
- has a learner's mentality and has a desire to get better and do things correctly and effectively
- shows up in every situation looking to do the right thing, serve with love and make the biggest difference
- takes ownership for and is eager to make a positive impact on others
- shows up ready and willing to be a reliable team player and support one another
- is resilient under pressure and is willing to ask for help
Job Location
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