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Nippon Express USA

Team Leader - Household Goods

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $15.50 - $24.25
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Equal employment opportunity
Workplace safety

Job Description

Nippon Express Company, Ltd. (NX) is a globally recognized logistics company founded in 1872 and headquartered in Tokyo, Japan. With a rich history spanning over 150 years, NX has grown to become one of the world’s premier freight forwarding and logistics providers, employing approximately 72,000 employees across 733 locations in 47 countries and 314 cities worldwide. The company is renowned for its comprehensive transportation solutions including air, land, sea, and express package services. Its global network ensures that it can handle all types and sizes of cargo, including personal effects, fragile and perishable goods, livestock, and household items. The company’s... Show More

Job Requirements

  • Minimum 3 years of experience in the moving industry
  • Must be able to demonstrate leadership
  • Strong teamwork and problem-solving skills
  • Ability to read, write and speak English and Japanese fluently
  • Ability to clearly communicate directions to the household goods team in a professional manner
  • Ability to work overtime to meet the customer needs
  • Strong customer service skills
  • Good computer skills- Microsoft Outlook, Word, and Excel
  • High school diploma or equivalency certificate or significant or relevant or appropriate working experience
  • Ability to frequently stand, bend, twist, reach, lift, push, pull, carry heavy objects in a warehouse setting

Job Qualifications

  • Minimum 3 years of experience in the moving industry
  • Must be able to demonstrate leadership
  • Strong teamwork and problem-solving skills
  • Ability to read, write and speak English and Japanese fluently
  • Ability to clearly communicate directions to the household goods team in a professional manner
  • Strong customer service skills
  • Good computer skills- Microsoft Outlook, Word, and Excel
  • High school diploma or equivalency certificate or significant or relevant or appropriate working experience
  • Ability to frequently stand, bend, twist, reach, lift, push, pull, carry heavy objects in a warehouse setting

Job Duties

  • Coordinate and lead activities on a daily basis under the direction of Household Goods management
  • Lead the Household goods staff by providing instructions and assistance
  • With the guidance of the Supervisor, conduct general staff training
  • Ensure staff is compliant with company policies and safety policies
  • Prepare appropriate documentation needed for the move of customer’s household goods
  • Lead the packing, removing and loading of customer’s goods
  • Effective communication by email or phone in Japanese and/or English with associates and the customers
  • Interact with customers and outside moving subcontractors
  • Assist in inventory control
  • Participate in implementing work schedules and ensuring that jobs are assigned effectively
  • Discuss and resolve issues and report to management
  • Complete all necessary reports in a timely and accurate manner
  • Handle other job assignments as determined by the direct Supervisor

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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