UPMC logo

UPMC

Team Leader, Food Svcs

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $18.60 - $28.71
clock

Work Schedule

Rotating Shifts
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Tuition Reimbursement
Life insurance

Job Description

UPMC is a renowned healthcare provider with a strong commitment to excellence and innovation in the medical and service fields. As a leading institution, UPMC offers diverse career opportunities with a focus on employee development, community service, and patient care. The organization operates a variety of services, including hospitals, outpatient clinics, and food service operations that support the healthcare environment. They emphasize creating a supportive and inclusive workplace for employees while ensuring the highest standards in all areas of service delivery.

The Food Service Associate role at UPMC plays a critical part in supporting the Food Service Supervisor ... Show More

Job Requirements

  • High school diploma or GED preferred
  • Two years of relevant experience required
  • Certification from Allegheny County Health Department or other certified food protection manager certification required within six months of hire
  • American National Accreditation Board certification or ServSafe certification required
  • Act 34 clearances
  • Ability to work various shifts between 5 am and 9 pm
  • Strong organizational and supervisory skills

Job Qualifications

  • High school diploma or GED preferred
  • Two years of relevant experience required
  • Certified food protection manager certification or equivalent within six months of hire
  • American National Accreditation Board certification or ServSafe certified
  • Knowledge of food safety regulations and quality assurance procedures
  • Strong leadership and team coaching skills
  • Excellent communication and customer service abilities

Job Duties

  • Supervise hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines
  • Oversee security of inventory and cash revenues
  • Orient, train, and coach new team members as per department guidelines
  • Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards
  • Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies
  • Perform routine competency checks on associate performance with appropriate follow-through
  • Conduct and document service recovery on all customer complaints as per operational guidelines
  • Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests
  • Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: