Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.50 - $21.25
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement benefits
Training and Development
Job Description
McAlister's Deli is a well-established, fast-casual restaurant known for its quality food, friendly service, and welcoming atmosphere. The company emphasizes fresh ingredients, made-from-scratch recipes, and a commitment to guest satisfaction across its corporate locations. As part of a growing brand in the competitive restaurant industry, McAlister's Deli operates with a clear focus on delivering excellence in food quality, cleanliness, and customer experience. The company is dedicated to nurturing a positive work environment that encourages team member growth and fosters strong leadership from within its ranks.
The role of the Restaurant Shift Leader at McAlister's Deli is a pivotal positi... Show More
The role of the Restaurant Shift Leader at McAlister's Deli is a pivotal positi... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 1 year experience in food service industry
- Ability to work in a fast-paced, high-energy environment
- Ability to stand for 90 percent of the working time
- Ability to sit for 10 percent of the working time
- Must be able to use sensory capabilities including vision, hearing, tasting, smelling, touching, and speaking
- Physical capabilities such as walking, bending, kneeling, handling, hand flexibility, reaching, squatting, crawling, lifting, climbing, and stooping
- Ability to carry loads greater than 25 pounds and transport up to 50 pounds regularly
- Ability to communicate clearly in English
- Reliable transportation
Job Qualifications
- High school diploma or equivalent
- Minimum of 1 year experience within the food service industry
- Supervisory experience a plus but not required
- Experience working in a fast-paced environment
- Retail experience
Job Duties
- Provide supervision during assigned shifts
- Provide team members and guests with a positive experience and atmosphere
- Manage both FOH and BOH shift responsibilities including staff scheduling to minimize overtime and control labor costs
- Monitor speed of service to ensure a positive guest experience
- Handle guest comments and complaints
- Supervise daily shifts to maintain McAlister's standards, product quality, and cleanliness
- Assist in ongoing training of team members and perform line checks
- Enforce uniform policy and standards
- Ensure proper cash handling procedures are followed
- Open and close the restaurant in the absence of upper management
- Perform all other duties assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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