Chick-fil-A logo

Chick-fil-A

Team Leader

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

competitive pay
Health Insurance
Meal allowance
Paid Time Off
Career development opportunities
supportive work environment
Sundays Off

Job Description

Chick-fil-A is a renowned fast-food restaurant chain known for its exceptional customer service, quality food, and family-friendly atmosphere. It operates numerous independently owned and operated locations across the United States, each committed to delivering a welcoming and efficient dining experience. Chick-fil-A stands out not only for its delicious menu but also for its strong corporate values, including closing on Sundays to allow employees a day for rest and family time. This approach fosters a supportive and balanced work environment that helps team members thrive both professionally and personally.

The Shift Manager role at Chick-fil-A is an excellent opportunity for indivi... Show More

Job Requirements

  • High school diploma or equivalent
  • ability to work flexible hours including evenings and weekends
  • reliable transportation
  • ability to stand for long periods
  • good communication skills
  • customer service orientation
  • willingness to learn and follow established procedures

Job Qualifications

  • High school diploma or equivalent
  • previous experience in customer service or food service
  • leadership or supervisory experience preferred
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • problem-solving abilities
  • basic math skills for cash handling

Job Duties

  • Lead the team during assigned shifts to ensure smooth operations
  • provide excellent customer service and resolve any customer concerns
  • manage staff schedules and break times efficiently
  • ensure compliance with food safety and cleanliness standards
  • train and mentor new team members
  • handle cash and POS transactions accurately
  • support Operators in achieving restaurant goals

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location