Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $54,900.00 - $105,100.00
Work Schedule
Flexible
Benefits
Generous Paid Time Off
401(k) match
Wellness Program
Onsite gym
Public cafe
Onsite barista
Covered parking
Job Description
LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC, and stands as the leading digital marketplace bank in the United States. With a robust customer base of nearly 5 million members, LendingClub has successfully facilitated over $90 billion in loans, helping individuals refinance high-cost debt and pursue their financial goals. LendingClub is committed to providing a seamless, mobile-first experience for its members, offering a growing range of financial products and services designed to work together to deliver meaningful value. The company’s mission centers around the belief that everyone deserves a better financial future, and... Show More
Job Requirements
- 2+ years of people management experience required
- proven success in a sales-driven environment
- strong coaching mindset
- excellent communication skills
- ability to navigate ambiguity and lead through change
- genuine enthusiasm for LendingClub's mission
- high school diploma or GED equivalent required
Job Qualifications
- 2+ years of people management experience
- proven success in a sales-driven environment
- experience in sales leadership is a plus
- strong coaching mindset with a passion for developing others
- excellent communication, influencing, and presentation skills
- comfortable navigating ambiguity and leading through change
- genuine enthusiasm for LendingClub's mission and values
- bachelor's degree preferred, High School Diploma or GED equivalent required
Job Duties
- Lead, coach, and develop a team of 10-15 Customer Development Representatives
- deliver real-time feedback through live monitoring, call listening, and side-by-side coaching
- conduct weekly 1:1s and team meetings to drive performance and engagement
- monitor and manage team KPIs, including listing rates and customer satisfaction
- take initiative to make informed decisions and act quickly in a fast-paced environment
- support and execute new initiatives, tools, and process rollouts
- partner with leadership to manage escalations, provide associate support, and handle manager queue requests
- build strong cross-functional relationships with stakeholders across the Member Engagement organization
- lead by example-ready to jump on the phones when needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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