Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $24.50
Work Schedule
Flexible
Benefits
Retirement Plan
Employer-provided medical and dental coverage
Company-paid Life Insurance
voluntary life and disability insurance
employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work
Job Description
Securitas is a leading global security services provider with a strong presence in the Metro Boston area. The company prides itself on delivering exceptional security solutions tailored to protect clients’ assets and people across various industries. Known for its core values of integrity, vigilance, and helpfulness, Securitas offers a dynamic and supportive work environment where employees from diverse backgrounds collaborate to achieve excellence in security services. As a part of their commitment to employee well-being, Securitas provides comprehensive benefits including retirement plans, health insurance, life insurance, and paid time off, ensuring a balanced and rewarding career for its team members.Show More
Job Requirements
- Two years of responsible experience in the security industry and/or business management or equivalent combination of education and experience
- ability to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers if required
- ability to meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assigned accounts
- knowledge of security operations and procedures
- knowledge of supervisory practices and procedures
- skill in staff supervision including assigning work and providing training and discipline
- ability to provide positive direction and motivate performance
- understanding of a variety of security and safety devices and controls
- ability to track and maintain schedule assignments
- ability to maintain professional composure when dealing with unusual circumstances
- knowledge of business operations management and human resources administration
- use of personal computer and spreadsheet software
- planning, organizing and leadership skills
- oral and written communications skills
- strong customer service and service delivery orientation
- ability to interact effectively at various social levels and across diverse cultures
- ability to be an effective leader and member of project teams
- ability to take initiative and achieve results
- ability to carry out multiple assignments concurrently
- ability to adapt to changes in the external environment and organization
Job Qualifications
- Minimum two years of responsible experience in the security industry and/or business management
- ability to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers
- knowledge of security operations and procedures
- knowledge of supervisory practices and procedures
- skill in staff supervision including assigning work and providing training and discipline
- ability to provide positive direction and motivate performance
- understanding of a variety of security and safety devices and controls
- ability to track and maintain schedule assignments
- ability to maintain professional composure when dealing with unusual circumstances
- knowledge of business operations management and human resources administration
- use of personal computer and spreadsheet software
- planning, organizing and leadership skills
- oral and written communications skills
- strong customer service and service delivery orientation
- ability to interact effectively at various social levels and across diverse cultures
- ability to be an effective leader and member of project teams
- ability to take initiative and achieve results
- ability to carry out multiple assignments concurrently
- ability to adapt to changes in the external environment and organization
Job Duties
- Serves as a key point of client contact to ensure the delivery of high quality customer service for assigned account
- evaluates service quality and initiates any necessary corrective action in a timely manner
- meets regularly with client representatives for status updates
- addresses any actual or potential problems
- assists line management in negotiation of client contract
- provides support during client start-up
- supports security planning, assessments and surveys
- reviews and updates post orders
- oversees, coordinates with line management, and participates in the recruitment, selection, orientation, training, development and retention of high caliber staff
- acts to ensure that each staff member is treated with dignity and respect
- plans, assigns, and directs work
- coaches employees and carries out disciplinary actions, as necessary
- maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures
- acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures
- within scope of client contract and assigned duties, authorizes appropriate expenditures including equipment, supplies, and vehicles
- acts to ensure that vehicles are properly maintained and administers driver training
- acts to ensure that there is an adequate inventory of uniforms, radios, and other supplies and equipment
- maintains and submits payroll records and other associate and business information
- prepares and coordinates staffing schedules for account, in collaboration with line management as necessary
- acts to ensure that scheduling is handled effectively to meet client requirements while controlling labor costs
- reviews Security Officer site reports to verify post orders and client directives have been satisfactorily followed
- personally inspects all posts as part the evaluation of security staff
- provides input to company initiatives
- promptly assists in the resolution of legal, financial, human resources, and administrative issues
- performs tasks and duties of a similar nature and scope as required for assigned account
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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