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ABM Industries

Taxi Dispatcher

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $15.61
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Military leave

Job Description

ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions, dedicated to creating cleaner, healthier, and more sustainable environments. Founded in 1909, ABM has grown into a global powerhouse offering a comprehensive suite of services that improve the spaces and places that matter most to individuals and businesses alike. ABM’s diverse service portfolio includes janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf management, as well as mission-critical solutions. Serving more than 20,000 clients with annualized revenues close to $8 billion, the company operates through over... Show More

Job Requirements

  • Must be 18 years of age or older
  • No high school diploma, GED or college degree required
  • No experience required and on the job training provided

Job Qualifications

  • One year of prior multi-line reception experience or dispatching experience preferred
  • Strong communication and organizational skills
  • Ability to use routing software and technology
  • Customer service oriented
  • Ability to handle multiple tasks in a fast-paced environment
  • Military or equivalent experience is considered a plus

Job Duties

  • Coordinate and manage the efficient flow of taxis and drivers
  • Receive calls, determine the suitable taxi availability, and direct taxis to customer locations
  • Communicate with dispatch staff to arrange for taxis to be dispatched immediately or at a specified time
  • Manage dispatching operations such as making sure vehicles have gas and oil to keep them running
  • Track taxi activity to ensure that vehicles are dispatched in accordance with local laws and regulations
  • Coordinate with taxi companies to provide service to special events and conventions
  • Maintain communication with taxi drivers to ensure they reach customers quickly or punctually
  • Track driver activity to ensure they take efficient routes and follow all traffic laws and regulations
  • Use modern routing software in order to develop, alter, and optimize delivery routes
  • Effectively communicate and serve as the liaison between drivers and customers
  • Remain agile and ready to handle sudden route changes or delivery issues

Job Qualifications

Experience

No experience required

Job Location

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