Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $59,600.00 - $89,400.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
The Wine Group (TWG) is a renowned leader in the wine and alcoholic beverage industry, producing over 120 brands that have earned international acclaim. Operating in key regions such as California, New York, and Australia, TWG specializes in innovating and marketing premium wines and beverages that resonate with consumers globally. Some of their well-known brands include Cupcake, Franzia, Benziger, Imagery, Tribute, Chloe, Meiomi, Cooks, and Cooper & Thief, among others. Committed to sustainable production practices, The Wine Group ensures that their products not only taste exceptional but are also crafted in an environmentally responsible manner, providing consumers with beverages they... Show More
Job Requirements
- Education equivalent to a college degree or relevant experience
- Minimum 3 years supervisory experience
- Experience with tasting room or direct-to-consumer sales preferred
- Strong leadership and coaching abilities
- Proficiency in Microsoft Office
- Familiarity with POS and reservation software
- Ability to multitask in a high-volume environment
- Reliable and punctual
- Ability to work weekends, evenings, holidays, and special events
- Physical ability to lift/carry up to 50 pounds
- Ability to stand for extended periods and operate machinery
- Commitment to safety and operational procedures
Job Qualifications
- College degree in retail/business management, hospitality, or equivalent experience preferred
- 3+ years of supervisory experience required
- tasting room or direct-to-consumer wine sales experience preferred
- Strong leadership, coaching, and staff development skills
- Ability to manage part-time staff, temporary employees, and volunteers with confidence
- Proficiency in Microsoft Office and winery software including POS and reservations systems
- Highly organized and able to multi-task in a fast-paced environment
- Reliable and punctual with ability to follow safety and operational procedures
- Demonstrated ability to motivate staff while maintaining a positive team environment
- Knowledge of wine sales and upselling experiences a plus
- Ability to work weekends, evenings, holidays, and special events
Job Duties
- Supervise, coach, and mentor tasting room staff to achieve operational and performance standards
- Train new staff and support ongoing development of existing team members
- Assist with performance management including part-time staff reviews and development plans
- Maintain high standards of staff accountability and deliver corrective guidance when needed
- Be present and accessible to staff for questions, guidance, or guest support
- Contribute to staff meeting content and team communications
- Oversee daily tasting room flow including staffing, scheduling, and task prioritization
- Collaborate with manager and DtC team to coordinate events, VIP visits, Wine Club initiatives, and guest experiences
- Manage POS operations, cash handling, end-of-day reporting, and monthly inventory counts
- Ensure opening and closing duties are completed accurately and on schedule
- Maintain a safe, organized, and welcoming environment for staff and guests
- Support the team in meeting sales goals, data capture, and Wine Club enrollment targets
- Participate in pre-shift and monthly meetings to communicate goals and incentives
- Assist in enhancing guest experiences through Wine Club, tastings, and other offerings
- Engage in local outreach and off-site events as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter