Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
competitive pay with tip pool
Health Insurance
Paid vacation
Team member discounts on dining
Team member discounts on wine
Team member discounts on merchandise
Continuous growth opportunities
Job Description
Willamette Valley Vineyards is a renowned winery located in the heart of Oregon's celebrated Willamette Valley, a region globally recognized for producing exceptional Pinot Noir wines. As a pioneering force in the Oregon wine industry, the company has established high-quality standards that set it apart as a leader in viticulture and wine production. Their commitment to sustainable farming practices, innovative winemaking techniques, and passionate storytelling about Oregon's rich terroir link to the broader cultural heritage of the region. Willamette Valley Vineyards prides itself on delivering an authentic, memorable experience to wine enthusiasts and visitors through its tasting rooms and various... Show More
Job Requirements
- High school diploma or similar
- Previous management experience a plus
- Valid/current OLCC and Food Handler’s Card or willingness to obtain prior to start date
- Ability to lift 40 lbs
- Capable of serving food and wine and standing for long periods of time
- Willingness to work weekends, holidays, and on-site winery events including holiday weekends such as Memorial Day and Thanksgiving
- Ability to prioritize and manage multiple projects simultaneously
- Strong communication skills with active listening abilities
Job Qualifications
- At least one year of experience managing a tasting room or restaurant
- Strong leadership and team management skills
- Excellent customer service abilities
- Knowledge of wine, particularly Pinot Noir, and food pairing
- Ability to resolve conflicts and handle customer concerns professionally
- Proficiency in cash handling and administrative duties
- Effective communication skills and active listening abilities
Job Duties
- Serve guests by pouring wines for tastings, taking orders, providing information to help with wine and food selections, and promoting the sale of wine, wine club memberships, and non-wine products
- Resolve customer service issues and assist in overseeing front-of-house staff
- Serve as the Tasting Room Person in Charge (PIC) when the Tasting Room Manager is not present
- Open and close the Tasting Room when the manager is not present
- Handle cash and perform administrative tasks as requested by the General Manager
- Manage multiple projects simultaneously and ensure timely follow-through on issues
- Maintain active communication and customer engagement through attentive listening and personalized service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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