Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
flexible spending accounts
health savings accounts
Employee Assistance Programs
Life benefits
Disability Benefits
401(k) with Company Match
Pay Access Prior to Pay Day
Discounts on dining
Discounts on Carryout
Discounts on retail
Discounts on Wine
Paid Time Off
Car Rental Discounts
Job Description
Cooper's Hawk is a renowned restaurant and winery dedicated to creating exceptional dining and wine experiences for its guests. As a dynamic and growing company, Cooper's Hawk blends innovative hospitality with a passion for food and wine, creating an inviting atmosphere where guests can enjoy premium wines, delicious food, and memorable moments. The company operates tasting rooms that serve as an immersive environment for guests to taste wines, learn about winemaking, and join the wine club, making it a destination for wine enthusiasts and casual visitors alike. Cooper's Hawk is committed to delivering top-notch service and education to ensure every... Show More
Job Requirements
- Must represent Cooper’s Hawk values
- must be at least 21 years of age
- experience in a casual dining or upscale dining environment or retail sales preferred
- experience in a wine environment or equivalent preferred
- a hospitality-focused individual with a passion for guest service, food and wine
- an individual who thrives in a team-based environment
- must be comfortable actively educating guests on the Wine Club membership program and inviting them to join
- experience using Micros or similar POS systems
- ability to communicate clearly with guests, managers and team members
- ability to multi-task and work calmly and effectively under pressure in a fast-paced environment
- ability to stand and walk up to 10 hours per shift
- ability to lift and carry up to 40 pounds
- ability to exert fast-paced mobility up to 6 hours in length
- must be able to read, write and understand English
- ability to perform essential functions to Cooper’s Hawk standards and with reasonable accommodation
- ability to work flexible shifts and schedules inclusive of weekends and some holidays
Job Qualifications
- Must represent Cooper’s Hawk values
- must be at least 21 years of age
- experience in casual or upscale dining or retail sales preferred
- experience in a wine environment or equivalent preferred
- hospitality-focused with a passion for guest service, food and wine
- able to work well in a team-based environment
- comfortable educating guests on the Wine Club membership program and inviting them to join
- experience using Micros or similar POS systems
- excellent communication skills with guests, managers and team members
- ability to multitask and work effectively under pressure
- able to stand and walk up to 10 hours per shift
- able to lift and carry up to 40 pounds
- able to exert fast-paced mobility for up to 6 hours
- proficient in reading, writing and understanding English
- able to perform essential functions with reasonable accommodation
- flexible to work shifts including weekends and holidays
Job Duties
- Greet all guests with hospitality
- engage and answer questions about food, wine, Wine Club and facilities in a friendly, helpful manner
- maintain full knowledge of Cooper’s Hawk food, retail items, wines and Wines of the Month and Wine Club events
- proactively build relationships with guests and create a memorable experience
- actively educate guests on the Cooper’s Hawk Wine Club and its offerings and rewards
- invite them to participate in the Club with the goal of expanding membership
- maintain full knowledge of tasting room functions and retail products, including tastings, costs, and featured wines
- support host and service assistant positions as needed
- serve alcoholic beverages in accordance with company standards and legal guidelines
- assist with transport of carryout and curbside delivery orders
- identify and pursue opportunities to sell products in the tasting room
- stock wine and retail merchandise attractively
- maintain a safe, sanitary, organized, and stocked work area
- complete necessary side work during non-busy hours
- handle cash and utilize the MICROS system per company standards
- follow departmental checklists and standard operating procedures
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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