Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
flexible spending accounts
health savings accounts
Employee Assistance Programs
Life benefits
Disability Benefits
401(k) with Company Match
Paid Time Off
Discounts on dining
Discounts on Carryout
Discounts on retail
Discounts on Wine
Wine and Culinary Education
Career Growth Flight Plan
Milestones Recognition Program
Employee Referral Bonus Program
Pay Access Prior to Pay Day
flexible schedules
Employee relief program
Job Description
Cooper's Hawk Winery & Restaurants is a dynamic and rapidly growing brand in the hospitality industry, uniquely combining the pleasures of a winery, restaurant, and retail wine shop. Renowned for its commitment to delivering an exceptional guest experience, Cooper's Hawk provides a welcoming atmosphere where wine lovers and casual diners alike can enjoy high-quality wines crafted in-house, paired with a chef-driven menu. As a company deeply rooted in both food and wine, Cooper's Hawk is focused on creating memorable experiences through its comprehensive hospitality offerings including exquisite dining spaces, retail sections, and engaging wine clubs. The company prides itself on... Show More
Job Requirements
- Must represent Cooper’s Hawk values
- must be at least 21 years of age
- must be comfortable actively educating our guests on the Wine Club membership program and inviting them to join
- ability to stand and walk up to 10 hours per shift
- ability to lift and carry up to 40 pounds
- ability to exert fast-paced mobility up to 6 hours in length
- ability to work flexible shifts and schedules, inclusive of weekends and some holidays
Job Qualifications
- Experience in a casual dining or upscale dining environment or retail sales preferred
- experience in a wine environment or equivalent preferred
- hospitality-focused individual with a passion for guest service, food and wine
- ability to communicate clearly with guests, managers and team members
- experience using Micros or similar POS systems
- ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment
- must be able to read, write and understand English
- ability to perform essential functions to Cooper’s Hawk standards and with reasonable accommodation
Job Duties
- Greet all guests with hospitality
- engage and answer questions about food, wine, Wine Club and facilities in a friendly, helpful manner
- maintain full knowledge of Cooper’s Hawk food, retail items, wines and Wines of the Month and Wine Club events
- proactively build relationships with Guests and create a memorable experience
- actively educate Guests on the Cooper’s Hawk Wine Club and its offerings and rewards
- invite them to participate in the Club with the goal of expanding our membership base
- maintain full knowledge of Tasting Room functions and retail products, including how tastings are conducted, their cost, and wines featured on the monthly tasting
- maintain an awareness of the Host and Service Assistant positions and support when needed
- serve alcoholic beverages in an appropriate manner consistent with company standards and legal guidelines
- assist with the transport of Carryout and Curbside Delivery orders to our Guests
- actively seek out and recognize opportunities to sell products sold in the Tasting Room
- stock wine and retail merchandise in the Tasting Room
- ensure all food and retail merchandise is attractively displayed per set standards
- maintain a safe, sanitary, organized, and stocked work area
- complete necessary side work during non-busy hours
- handle cash and utilize the MICROS system according to company standards
- follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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