Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
flexible spending accounts
health savings accounts
Employee Assistance Programs
Life insurance
Disability Benefits
401(k) plan with Company Match
Pay Access Prior to Pay Day
Paid Time Off
Discounts on dining
Discounts on Carryout
Discounts on retail
Discounts on Wine
Employee Referral Bonus
flexible schedules
Wine education
Career growth opportunities
Milestones Recognition Program
Job Description
Cooper's Hawk is a renowned restaurant and winery that combines exceptional dining experiences with a passion for wine. Recognized for its innovative wine club and inviting tasting rooms, Cooper's Hawk offers guests a unique opportunity to enjoy handcrafted wines paired with delicious culinary creations in an elegant yet welcoming atmosphere. With locations across the United States, Cooper's Hawk continually seeks to deliver outstanding guest experiences by blending hospitality, food, and wine education with a team-oriented culture that values growth and community engagement. The establishment prides itself on fostering an environment where employees can thrive professionally and personally, benefitting from comprehensive... Show More
Job Requirements
- Must represent Cooper’s Hawk values
- must be at least 21 years of age
- experience in a casual dining or upscale dining environment or retail sales preferred
- experience in a wine environment or equivalent preferred
- a hospitality-focused individual with a passion for guest service, food and wine
- an individual who thrives in a team-based environment
- must be comfortable actively educating guests on the Wine Club membership program and inviting them to join
- experience using MICROS or similar POS systems
- ability to communicate clearly with guests, managers and team members
- ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment
- ability to stand and walk up to 10 hours per shift
- ability to lift and carry up to 40 pounds
- ability to exert fast-paced mobility up to 6 hours in length
- must be able to read, write and understand English
- ability to perform essential functions to Cooper’s Hawk standards and with reasonable accommodation
- ability to work flexible shifts and schedules, inclusive of weekends and some holidays
Job Qualifications
- Must be at least 21 years of age
- experience in a casual dining or upscale dining environment or retail sales preferred
- experience in a wine environment or equivalent preferred
- a hospitality-focused individual with a passion for guest service, food and wine
- an individual who thrives in a team-based environment
- must be comfortable actively educating guests on the Wine Club membership program and inviting them to join
- experience using MICROS or similar POS systems
- ability to communicate clearly with guests, managers and team members
- ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment
- ability to stand and walk up to 10 hours per shift
- ability to lift and carry up to 40 pounds
- ability to exert fast-paced mobility up to 6 hours in length
- must be able to read, write and understand English
- ability to perform essential functions to Cooper’s Hawk standards and with reasonable accommodation
- ability to work flexible shifts and schedules, inclusive of weekends and some holidays
Job Duties
- Greet all guests with hospitality
- engage and answer questions about food, wine, Wine Club and facilities in a friendly, helpful manner
- maintain full knowledge of Cooper’s Hawk food, retail items, wines and Wines of the Month and Wine Club events
- proactively build relationships with guests and create a memorable experience
- actively educate guests on the Cooper’s Hawk Wine Club and its offerings and rewards
- invite them to participate in the club with the goal of expanding our membership base
- maintain full knowledge of Tasting Room functions and retail products, including how tastings are conducted, their cost, and wines featured on the monthly tasting
- maintain an awareness of the Host and Service Assistant positions and support when needed
- serve alcoholic beverages in an appropriate manner consistent with company standards and legal guidelines
- assist with the transport of Carryout and Curbside Delivery orders to guests
- actively seek out and recognize opportunities to sell products sold in the Tasting Room
- stock wine and retail merchandise in the Tasting Room
- ensure all food and retail merchandise is attractively displayed per set standards
- maintain a safe, sanitary, organized, and stocked work area
- complete necessary side work during non-busy hours
- handle cash and utilize the MICROS system according to company standards
- follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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