Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
flexible spending accounts
health savings accounts
Employee Assistance Programs
Life benefits
Disability Benefits
401(k) with Company Match
Paid Time Off
Pay Access Prior to Pay Day
Discounts on dining
Discounts on Carryout
Discounts on retail wine
Discounts on private events
Career Growth Flight Plan
Employee Referral Bonus Program
Wine education
Culinary education
Milestones Recognition Program
Job Description
Cooper's Hawk is a renowned restaurant and winery company that combines a passion for food, wine, and hospitality to create extraordinary experiences for its guests. Known for its unique approach to dining and wine tasting, Cooper's Hawk features a combination of a casual yet upscale atmosphere with a strong focus on customer service and community. The company operates tasting rooms, retail stores, and restaurants where guests can enjoy signature wines, gourmet food, and participate in exclusive wine club memberships. Cooper's Hawk offers a work environment that values team collaboration, personal growth, and career advancement opportunities. This commitment ensures that both... Show More
Job Requirements
- Must represent Cooper's Hawk values
- must be at least 21 years of age
- experience in casual dining or upscale dining environment or retail sales preferred
- experience in a wine environment or equivalent preferred
- hospitality-focused individual with passion for guest service, food and wine
- individual who thrives in team-based environment
- comfortable educating guests on Wine Club membership and inviting them to join
- experience using Micros or similar POS systems
- ability to communicate clearly with guests, managers and team members
- ability to multi-task and work calmly and effectively under pressure in fast-paced environment
- ability to stand and walk up to 10 hours per shift
- ability to lift and carry up to 40 pounds
- ability to exert fast-paced mobility up to 6 hours
- must be able to read, write and understand English
- ability to perform essential functions to Cooper's Hawk standards with reasonable accommodation
- ability to work flexible shifts and schedules, inclusive of weekends and some holidays
Job Qualifications
- Must be at least 21 years of age
- experience in casual or upscale dining or retail sales preferred
- experience in a wine environment or equivalent preferred
- hospitality-focused individual with passion for guest service, food and wine
- ability to communicate clearly with guests, managers and team members
- experience using Micros or similar POS systems
- ability to multi-task and work calmly in fast-paced environment
- ability to stand and walk up to 10 hours per shift
- ability to lift and carry up to 40 pounds
- ability to exert fast-paced mobility up to 6 hours
- must be able to read, write and understand English
- ability to perform essential functions with reasonable accommodation
- ability to work flexible shifts including weekends and some holidays
Job Duties
- Greet all guests with hospitality
- engage and answer questions about food, wine, Wine Club and facilities in a friendly, helpful manner
- maintain full knowledge of Cooper's Hawk food, retail items, wines and Wines of the Month and Wine Club events
- proactively build relationships with guests and create a memorable experience
- actively educate guests on the Cooper's Hawk Wine Club and its offerings and rewards
- invite them to participate in the Club with the goal of expanding membership base
- maintain full knowledge of Tasting Room functions and retail products including tastings, their cost, and wines featured on the monthly tasting
- maintain awareness of Host and Service Assistant positions and support when needed
- serve alcoholic beverages in an appropriate manner consistent with company standards and legal guidelines
- assist with transport of Carryout and Curbside Delivery orders to guests
- actively seek and recognize opportunities to sell products sold in the Tasting Room
- stock wine and retail merchandise ensuring attractive display per set standards
- maintain a safe, sanitary, organized, and stocked work area
- complete necessary side work during non-busy hours
- handle cash and utilize the MICROS system according to company standards
- follow departmental checklists and standard operating procedures for opening, mid-shift, or closing
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities