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Tasting Room Attendant - Francis Ford Coppola Winery (Seasonal)
Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
flexible spending accounts
401(k) with Company Match
Discretionary profit sharing
Paid Time Off
Paid holidays
Wine discounts
Merchandise discounts
Tuition Reimbursement
Gym discounts
Job Description
Delicato Family Wines is a renowned family-owned winery based in California, known for producing a diverse selection of high-quality wines that celebrate tradition, innovation, and sustainability. Established with a rich history in winemaking, Delicato Family Wines has grown to become a respected leader in the wine industry, offering a variety of wine brands and varietals that cater to wine enthusiasts and casual drinkers alike. The company emphasizes a culture of high moral standards, continuous improvement, and trust, fostering an inclusive and engaging environment where employees can thrive and grow professionally. Beyond winemaking, Delicato Family Wines demonstrates a strong commitment to... Show More
Job Requirements
- Must be 21 years of age
- understanding of basic winemaking techniques/procedures
- experience in customer service and operating a cash register preferred
- flexible schedule, some nights and weekends required
- outstanding customer service skills
- ability to effectively communicate with diverse client groups
- commitment to excellence and high standards
- knowledge of best practices and procedures for CA Responsible Beverage Service
- professional appearance and demeanor
Job Qualifications
- Understanding of basic winemaking techniques/procedures
- experience in customer service and operating a cash register preferred
- flexible schedule, some nights and weekends required
- outstanding customer service skills and ability to work with the public as well as fellow staff members
- ability to effectively communicate with diverse client groups
- commitment to excellence and high standards
- meets changing priorities in the workplace with flexibility and enthusiasm
- knowledge of best practices and procedures for CA Responsible Beverage Service
- professional appearance and demeanor
- strong computer skills and data entry experience a plus
Job Duties
- Provides customer service that exceeds expectations both in person and through phone conversation
- greets guests and pours wines for tasting according to procedure
- assists customers in wine selections and describes wines, winery history and provides general tourist information
- handles routine POS transactions using Tasting Room software which includes operating the cash register, processing returns, discounts, employee purchases, etc.
- meets established sales goals for wine and wine club memberships
- stays current on winery/wine knowledge
- assists guests to their vehicles with large purchases when necessary
- handles UPS/FedEx wine shipping using Tasting Room software
- cleans and stocks wine and displays
- assists with set up and break down for Tasting Room events
- other duties may be assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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