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Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Weekend Shifts
Benefits
Incredible discounts
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
telemedicine
Wellness Program
Company matching 401(k)
flexible savings accounts
Highly competitive pay
Team member incentives
pay access before payday
flexible schedules
Paid Time Off
Employee assistance program
Everyday benefits program
Employee Referral Bonus Program
Wine and Culinary Education
Career Growth Flight Plan
Milestones Recognition Program
Job Description
Cooper's Hawk is a distinguished winery and hospitality brand that brings the essence of Napa Valley to guests across their locations. They feature a Napa-style tasting room complete with wine-inspired retail, a full-service restaurant, bar, and private event spaces. The brand is well-known for its modern yet casual dining experience where each menu item is thoughtfully crafted to pair perfectly with their award-winning wines. Cooper's Hawk also boasts one of the largest Wine Clubs in the world, offering exclusive benefits such as curated dining and travel experiences that appeal to wine enthusiasts of all levels.
The company has a st... Show More
The company has a st... Show More
Job Requirements
- Must represent Cooper's Hawk values
- must be at least 21 years of age
- experience in a casual dining or upscale dining environment or retail sales preferred
- experience in a wine environment or equivalent preferred
- hospitality-focused individual with passion for guest service, food and wine
- ability to communicate clearly with guests, managers and team members
- ability to multi-task and work calmly under pressure
- ability to stand and walk up to 10 hours per shift
- ability to lift and carry up to 40 pounds
- ability to exert fast-paced mobility up to 6 hours
- must be able to read, write and understand English
- must be able to perform essential functions with reasonable accommodation
- ability to work flexible shifts and schedules including weekends and some holidays
- experience using POS systems
Job Qualifications
- Experience in a casual or upscale dining environment or retail sales preferred
- experience in a wine environment or equivalent preferred
- hospitality-focused individual with passion for guest service, food and wine
- comfortable educating guests on the Wine Club membership program
- ability to communicate clearly with guests, managers and team members
- ability to multi-task and work calmly under pressure
- must be at least 21 years of age
- experience using POS systems
Job Duties
- Greet all guests with hospitality
- engage and answer questions about food, wine, Wine Club and facilities
- maintain full knowledge of Cooper's Hawk food, retail items, wines and Wine Club events
- proactively build relationships with guests and create a memorable experience
- actively educate guests on the Cooper's Hawk Wine Club and invite them to participate
- maintain knowledge of tasting room functions and retail products including tastings and featured wines
- support Host and Service Assistant positions as needed
- serve alcoholic beverages according to company standards and legal guidelines
- assist with the transport of Carryout and Curbside Delivery orders to guests
- seek out and recognize opportunities to sell products sold in the tasting room
- stock wine and retail merchandise
- maintain a safe, sanitary, organized, and stocked work area
- complete necessary side work during non-busy hours
- handle cash and utilize the POS system
- follow departmental checklists and standard operating procedures
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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