Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $68,000.00 - $78,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
competitive pay
Training and Development
Employee Discounts
Job Description
PAH Management is a well-established company specializing in hospitality management with a commitment to delivering high-quality services in the hotel industry. Based in Addison, Texas, PAH Management operates with the goal of enhancing hotel profitability through effective revenue generation, cost control, guest satisfaction, and employee development. The company is known for its dynamic approach to hospitality management, focusing on both operational excellence and strategic growth across various hotel properties. The Task Force Manager role at PAH Management involves traveling to multiple states, reflecting the company's broad operational footprint and dedication to hands-on management in diverse locations. This role is structured... Show More
Job Requirements
- At least 5 years progressive experience in a hotel or related field
- or a 4-year college degree and at least 4 to 5 years of related experience
- or a 2-year college degree and at least 3 to 5 years of related experience
- Must be able to effectively communicate verbally and written with all levels of associates and guests
- Must be effective at listening to, understanding, and clarifying concerns
- Must be able to multitask and prioritize departmental functions
- Must approach all encounters with guests and associates in attentive, friendly, courteous and service oriented manner
- Must attend all company required meetings and training
- Must maintain regular attendance in compliance with PAH Management Standards
- Must comply with PAH Management Standards and regulations
- Must maximize efforts toward productivity and identify problem areas
- Must be effective in handling problems including anticipating, preventing, identifying and solving
- Must be able to understand and evaluate complex information from various sources
- Must be able to maintain confidentiality of information
- Must perform other duties as requested by leadership
- Must be able to work long hours occasionally
- Must be able to exert up to 20 pounds of force occasionally and/or up to 10 pounds frequently or constantly
- Must have valid driver's license for applicable state
Job Qualifications
- At least 5 years progressive experience in hotel or related field
- 4-year college degree with 4 to 5 years related experience or 2-year degree with 3 to 5 years experience
- Effective verbal and written communication skills
- Ability to listen, understand, and address concerns
- Strong multitasking and prioritization skills
- Attentive, friendly, courteous, and service-oriented manner
- Attendance at all company-required meetings and training
- Compliance with PAH Management Standards
- Problem identification and solution implementation
- Ability to handle complex information and maintain confidentiality
- Experience in management or leadership roles
Job Duties
- Ensure associates are attentive, pleasant, and efficient in guest and interdepartmental interactions
- Tour operating departments daily and make adjustments through department heads
- Conduct weekly staff meetings and training sessions
- Meet financial review dates and corporate programs promptly
- Hold monthly financial review meetings with department managers and supervisors
- Maintain budgeted productivity and accounting procedures
- Develop managers through competency and corporate training programs
- Collaborate with Director of Sales on prospecting and account calls
- Participate in hotel sales efforts including client meetings and hosting events
- Provide M.O.D. coverage as scheduled
- Monitor management trainee development
- Enforce compliance with PAH Hospitality policies and procedures
- Assist with PAH Hospitality budget process
- Ensure training in service standards across departments
- Promote a positive environment focused on guest service and employee motivation
- Conduct regular room inspections with housekeeping and engineering
- Manage invoice processing using A/P process
- Submit accurate financial documents monthly
- Maintain physical property cleanliness and maintenance
- Forecast monthly financial position and analyze data
- Conduct management interviews and hiring according to SOPs
- Interview final management candidates before offers
- Administer performance appraisals and disciplinary actions
- Complete additional duties as assigned by leadership
- Ensure fair and equitable treatment of all employees
- Engage with clients and potential clients on property
- Be present in public areas during peak times
- Secure hotel safe and conduct audits
- Lead monthly credit meetings and participate in credit policies
- Complete corporate training and certifications
- Ensure all scheduled meetings occur on property
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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