Task Force General Manager- Select Service Division

Philadelphia, PA, USA|Travel

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional Development

travel allowances

Job Description

Highgate Hotels is a distinguished leader in the real estate investment and hospitality management sector, recognized for its innovation and expansive presence in key U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu. Beyond the United States, Highgate is rapidly growing its influence across Europe, Latin America, and the Caribbean, managing a global portfolio of properties valued at over 20 billion dollars. The company generates cumulative revenues exceeding 5 billion dollars, showcasing its significant impact within the hospitality industry. Highgate's expertise spans all phases of the hospitality property lifecycle, from initial planning and development to recapitalization and... Show More

Job Requirements

6 years progressive experience in a hotel or related field
4 year college degree with 4 to 5 years related experience or 2 year college degree with 5 to 6 years related experience
Ability to exert up to 20 pounds of force occasionally
Warm and friendly demeanor
Effective verbal and written communication
Ability to multitask and prioritize
Attend all required meetings and trainings
Participation in M.O.D. coverage
Maintain regular attendance
High standards of personal grooming
Compliance with safety standards
Effective problem handling
Ability to analyze complex information
Maintain confidentiality
Multi brand experience required
Travel availability required

Job Qualifications

At least 6 years of progressive experience in a hotel or related field
or a 4-year college degree with 4 to 5 years of related experience
or a 2-year college degree with 5 to 6 years of related experience
Effective verbal and written communication skills
Ability to multitask and prioritize departmental functions
Strong problem-solving skills and ability to handle complex information
Warm and friendly demeanor with all employees and guests
Experience in multi-brand hotel management
Compliance with safety and operational standards
Ability to maintain confidentiality and handle sensitive information
Effective listener and communicator
Participation in M.O.D. coverage
Maintain high standards of personal appearance and grooming
Attend all required hotel meetings and trainings
Willingness to travel as required

Job Duties

Tour operating departments daily and coordinate adjustments with department heads
Conduct weekly staff meetings and training sessions following Highgate Hotel standards
Meet financial review dates and implement corporate programs timely
Hold monthly financial reviews with department managers and supervisors
Ensure department heads maintain budgeted productivity and standardized accounting procedures
Develop managers for future advancement through competency and corporate training
Collaborate with Director of Sales on daily meetings and sales activities
Lead hotel sales efforts including client meetings and receptions
Participate in scheduled M.O.D. coverage
Monitor management trainee development
Adhere to and train new managers on Highgate Hotel policies and procedures
Assist in budget process and financial forecasting
Conduct regular inspections of rooms and property with housekeeping and engineering staff
Ensure daily invoice processing and monthly financial reporting compliance
Oversee cleanliness and maintenance through inspections and preventive programs
Promote attentive, friendly, courteous, and efficient employee interactions with guests
Prepare and manage hiring interviews and ensure compliance with hiring standards
Administer performance appraisals and disciplinary actions following corporate SOPs
Meet clients and assist in sales efforts onsite
Manage hotel safe security and monthly audits
Lead monthly credit meetings and enforce credit and collection policies
Complete corporate training modules and certifications
Ensure all scheduled meetings occur on property
Perform other duties as requested by Vice President or Regional Director of Operations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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