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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Daily Pay
Free Telemedicine
Virtual mental health care
Health Insurance
Life insurance
401k plan
company match
Paid parental leave
Paid Time Off
Holiday pay
Pet insurance
Employee assistance program
Savings marketplace discounts
Job Description
Schulte Hospitality Group (SHG) is a distinguished division of Schulte Companies, a leading third-party management organization with extensive multi-generational expertise in the hospitality industry. With a diverse, innovative team of hoteliers and restaurateurs, SHG operates over 200 properties across 38 states and 3 countries, including reputable global brands such as Marriott, Hilton, IHG, and Hyatt, along with unique independent, boutique, and lifestyle hotels and restaurants. The company fosters a strong service culture, prioritizing hospitality that is respectful, authentic, and consistently focused on exceeding the expectations of both internal teams and external guests. SHG's mission is rooted in making a positive... Show More
Job Requirements
- Hotel management, general business or marketing degree preferred
- Minimum two years of general management experience required
- Willingness to travel 90% of the time
- Strong initiative and desire for personal achievement
- Ability to manage hotel operations, drive sales, and achieve customer and associate satisfaction
- Compliance with all policies, procedures, and legal requirements
- Proven leadership and team development skills
- Excellent communication and computer proficiency
- Ability to conduct property inspections regarding safety and standards
Job Qualifications
- Hotel management, general business or marketing degree preferred
- Minimum two years of general management experience required, Hyatt/IHG brand hotels preferred
- Ability to deal with management, associates, guests and the general public in a professional, friendly, courteous, tactful, and patient manner
- Excellent verbal and written communication, telephone and presentation skills
- Proficient computer skills including Internet and Microsoft Office
- Proven ability to motivate new staff to top levels of performance
- Experience with Opera/Fosse systems
- Strong P&L and business acumen
Job Duties
- Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals
- Ensure that all policies, procedures, federal, state, and local ordinances with regard to personnel, security, cash handling, guest relations, and safety are followed
- Maintain and improve property standards and service to ensure guest satisfaction and the right public image
- Ensure that the property and its inventories are always in the best conditions
- Achieve budgeted revenue and profit goals, balancing cost with guest satisfaction
- Comply with all corporate human resources and accounting procedures
- Inspect property on a regular basis and enforce actions toward guest safety, comfort, and cleanliness
- Ensure property hiring and employee practices comply with company and legal requirements and strive for cultural diversity
- Select, train, and direct department supervisors and associates, keeping them well versed in all policies
- Accompany Director of Sales on sales calls
- Become involved in community and government affairs
- Remain highly visible and readily available for guests at all times
- Perform other duties as assigned to meet business objectives
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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