Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,600.00 - $68,200.00
Work Schedule
Flexible
Benefits
weekly pay
Competitive wages
Great working environment
employee recognition programs
Medical insurance
Dental Insurance
Vision Insurance
health care flexible spending account
Dependent Care Flexible Spending Account
employer paid basic life insurance
Employer paid AD&D insurance
Employer Paid Long Term Disability
Optional employee paid voluntary benefits
401(k) savings plan
Paid Time Off
Employee assistance program
Employee perks program
Job Description
ESA Management, LLC is a leading hospitality company specializing in the extended stay hotel segment. With a footprint that spans numerous regions, ESA Management is dedicated to delivering exceptional guest experiences and operational excellence. The company is known for its commitment to quality service, employee development, and continuous improvement in key performance indicators and company metrics. ESA Management's portfolio comprises multiple hotel properties where guest satisfaction and efficient operations are paramount. As an industry leader, the company places a strong emphasis on coaching, mentoring, and leadership development to ensure each property under its management achieves optimal profitability and operational standards.Show More
Job Requirements
- Minimum one year of property level General Manager, Hotel Manager, or Assistant General Manager experience
- strong to expert working knowledge of ESA systems, policies, and procedures
- strong analytical skills and understanding of financial reporting procedures
- good standing and strong performance reviews as current General Manager or Assistant Manager
Job Qualifications
- Minimum one year of property level General Manager, Hotel Manager, or Assistant General Manager experience
- strong to expert working knowledge of ESA systems, policies, and procedures
- strong analytical skills and understanding of financial reporting
- good standing with strong performance reviews as a current General Manager or Assistant Manager
- Bachelor's Degree in related field such as business or hospitality preferred
- three to five years of property level experience as General Manager, AGM, or similar preferred
Job Duties
- Provide leadership and direction for hotels in absence of General Manager or District Manager
- share Manager On Duty responsibilities during off-hours
- perform daily management and sales duties to ensure optimum property operation
- work closely with regional leadership and corporate to identify areas needing coaching and mentoring
- promote 100 percent commitment to guest and employee experience
- coach and support property management and associates on customer service culture
- provide direction to maximize revenues and EBITDA
- train and guide on operations systems including Medallia, ADP, Verian, and ESU
- monitor financial activities including guest balances and vendor payments
- reconcile all financial accounts
- manage labor standards and property expenses for profitability
- partner with local sales and revenue teams on marketing activities
- motivate, recruit and train employees per company standards
- manage employee personnel forms, evaluations, coaching, terminations, and payroll
- perform duties across all hotel operations as needed
- resolve guest-related issues in line with company goals
- participate in inventory and ensure purchases are within budget
- communicate policies and procedures to staff
- inspect and document property maintenance and cleanliness
- assist with management turnover for smooth transitions
- conduct internal audits and property reviews
- explore areas of concern as directed by leadership
- ensure timely completion of property assignments and projects
- travel 85-90 percent of the time
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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