Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $49,500.00 - $74,100.00
Work Schedule
Flexible
Benefits
weekly pay
Competitive wages
Great working environment
employee recognition programs
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
Basic Life and AD&D insurance
long term disability
Optional voluntary benefits
401(k) savings plan
Paid Time Off
Employee assistance program
Employee perks program
Job Description
ESA Management, LLC is a reputable hospitality management company specializing in extended stay hotels. The organization is committed to ensuring excellent guest experiences, operational efficiency, and employee satisfaction across all its properties. With a strong emphasis on leadership, training, and continuous improvement, ESA Management oversees multiple hotel locations to maintain high standards of service and profitability. The company embraces diversity and equal opportunity in all employment practices, fostering an inclusive work environment where every team member can thrive.
The role being offered is for a Regional Manager positioned to provide special project oversight and serve as relief General Manager a... Show More
The role being offered is for a Regional Manager positioned to provide special project oversight and serve as relief General Manager a... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- minimum 5 years hotel management experience
- ability to travel extensively (85-90%)
- strong leadership and decision-making skills
- proficiency in hotel operational systems
- excellent communication skills
- ability to manage financial operations
- knowledge of employment laws
- willingness to perform diverse operational duties
- ability to work flexible hours
- capacity to mentor and develop employees
Job Qualifications
- Bachelor's degree in hospitality management or related field preferred
- minimum of 5 years of experience in hotel management or similar roles
- proven leadership skills in managing multi-property or regional operations
- strong financial acumen including budgeting, payroll, and revenue management
- excellent communication and interpersonal skills
- proficiency with hotel operational systems such as Medallia, ADP payroll, Verian procurement, and ESU
- ability to coach and mentor teams to achieve service and operational excellence
- demonstrated ability to drive guest satisfaction and staff performance
- knowledge of employment laws and human resources best practices
- capacity to manage multiple projects and travel up to 90 percent of the time
Job Duties
- Provide leadership and direction for a specific hotel in the absence of the General Manager or District Manager
- share Manager On Duty responsibilities during off hours with AGM/GM
- perform daily management and sales duties to ensure optimal property operation
- work closely with regional leadership, training and standards, and corporate to identify coaching opportunities
- demonstrate and promote a commitment to providing excellent guest and employee experiences
- coach and support property management and associates on customer service culture
- provide direction and leadership to maximize revenues and EBITDA flow through
- provide training and guidance on operational systems such as Medallia, ADP, Verian, and ESU
- monitor collection of in-house guest balances, receivables, commission payments, and manage financial activities including reconciliations
- manage labor standards and property expenses to achieve profitability
- collaborate with local sales, revenue management, and operations teams on sales and marketing activities
- motivate, recruit, and train employees per company standards
- manage employee personnel processes including hiring, evaluations, coaching, terminations, and payroll
- perform duties across all hotel operations as needed
- resolve guest-related issues aligning with company goals
- monitor monthly inventory and ensure budget compliance on purchases
- communicate policies and procedures to staff
- inspect and document property repairs and cleanliness
- assist with management turnover for smooth transitions
- conduct internal audits and property reviews
- explore areas of concern as directed by leadership
- complete property assignments and projects timely
- travel extensively as required
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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