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Ridgeline

Talent Operations & Program Management Lead

Reno, NV, USA|Remote, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $32.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Company stock plan
Unlimited vacation
Educational reimbursements
Wellness reimbursements

Job Description

Ridgeline is a leading industry cloud platform specifically designed for the investment management sector. Founded by visionary tech entrepreneur Dave Duffield, the co-founder of PeopleSoft and Workday, Ridgeline harnesses bold innovation and human connectivity to solve operational business challenges unique to its industry. The company builds modern, secure, and agile public cloud platforms tailored to meet the evolving needs of investment managers. With a growing presence in Reno, and offices in New York, Lake Tahoe, and the Bay Area, Ridgeline has rapidly established itself as a fast-growing, people-first organization that embraces a culture of transparency, ownership, and resilience. Recognized by... Show More

Job Requirements

  • 7+ years of experience in recruiting coordination, recruiting operations, or talent programs
  • Experience owning and configuring recruiting systems such as Greenhouse including integrations and vendor partnerships
  • Proven success supporting or owning recruiting programs such as referrals, candidate experience, interviewer training, process audits
  • Strong project management and organizational skills
  • Strong attention to detail and commitment to data quality
  • Hands-on experience and curiosity in AI tools and automation technologies
  • Excellent communication skills
  • Ability to influence without authority and partner across teams

Job Qualifications

  • 7+ years of experience in recruiting coordination, recruiting operations, or talent programs
  • Experience owning and configuring recruiting systems, such as Greenhouse, including integrations and vendor partnerships
  • Proven success supporting or owning recruiting programs including referrals, candidate experience, interviewer training, process audits
  • Strong project management and organizational skills with a bias for action and continuous improvement
  • Strong attention to detail and commitment to data quality in reporting and documentation
  • Proven curiosity and hands-on experience in AI tools and automation technologies with ability to evaluate, test, and operationalize recruiting tools
  • Excellent communication skills and ability to work across all organizational levels
  • Ability to influence without authority and partner cross-functionally with credibility and diplomacy

Job Duties

  • Own the process infrastructure that supports a seamless, consistent, and high-quality candidate interview experience
  • Drive the evolution of key hiring programs including referrals, candidate experience, DEI benchmarks, and recruiter/hiring manager enablement by creating frameworks, content, and communications
  • Maintain and ensure accuracy of recruiting dashboards and reports, partnering with recruiting leadership to clarify reporting needs and flag data inconsistencies
  • Own and configure the ATS (Greenhouse), including workflows, user roles, permissions, templates, and integrations
  • Serve as the primary point of contact for all recruiting system questions, independently solving issues for recruiters and hiring managers
  • Lead Greenhouse workflow audits and partner with Legal to ensure compliance with documentation standards and policy adherence
  • Own the offer letter process, partnering with Legal to prepare and manage offer documents, confidentiality agreements, and background/reference checks with precision and discretion
  • Create and maintain inclusive, brand-aligned job descriptions and recruiting templates in partnership with Legal and People teams
  • Own and evolve Ridgeline’s TA knowledge infrastructure including interview guides, training playbooks, and process documentation
  • Own the strategy and execution of Ridgeline's interviewer training program, scaling participation, content, and delivery
  • Lead the design and tracking of structured interview processes, SLAs, and DEI benchmarks across hiring teams
  • Enable scalable interview coordination by building efficient workflows, tools, and documentation for the recruiting coordinator team
  • Drive calibration sessions to assess quality-of-hire, recruiter productivity, and candidate experience
  • Identify opportunities for automation and AI-driven improvements and collaborate on implementation pilots
  • Enable initiatives that enhance overall candidate experience by delivering tools, workflows, and operational structure supporting quality, inclusion, and transparency

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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