Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $15.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Job Description
This job opening is offered by an established healthcare or assisted living facility that values efficient communication and customer service. The company operates a switchboard system that facilitates internal and external communications, serving as a critical element in ensuring smooth operations within the facility. The organization is focused on delivering excellent care and support to its residents through cohesive teamwork and well-coordinated communication channels. The staff works under structured policies and holds a shared commitment to maintaining a professional and responsive environment.
The position of Switchboard Operator is a non-exempt role reporting directly to the Administrator. This rol... Show More
The position of Switchboard Operator is a non-exempt role reporting directly to the Administrator. This rol... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in switchboard operations or receptionist role preferred
- Strong communication skills
- Ability to follow established policies and procedures
- Proficient in using telephone systems and paging equipment
- Ability to maintain confidentiality
- Detail-oriented and organized
- Ability to work independently with a sense of urgency
Job Qualifications
- High school diploma or equivalent
- Excellent communication skills
- Ability to work independently
- Ability to manage multiple tasks efficiently
- Familiarity with telephone and paging systems
- Detail-oriented
- Knowledge of basic clerical and office procedures
Job Duties
- Answering switchboard and directing calls
- Receive and follow reception schedule and instructions from supervisor and established policies
- Answer telephone, determine nature of call and direct caller to appropriate individual or department
- Receive requests from within the facility and locate personnel through paging system
- Receive inquiries and release information in accordance with established policies and procedures
- Maintain a current file/listing of residents by name and room number, emergency phone members of on-call personnel, department extensions, key personnel
- Maintain a current listing of critical residents and/or residents who may not receive phone calls due to their condition, refer calls to Nurse Supervisor/Charge Nurse as necessary
- Perform other related duties and responsibilities as may become necessary or appropriate
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Popular Cities
Similar Jobs