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LifePoint Health

Switchboard Operator

Job Overview

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Employment Type

Temporary
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Flexible
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Benefits

Flexible Schedule
Professional development opportunities
supportive work environment
Employee assistance program
Equal employment opportunity

Job Description

Highpoint Health-Sumner with Ascension Saint Thomas is a prominent healthcare facility that operates as part of Lifepoint Health, a diversified network of healthcare providers offering services coast to coast. This organization is deeply committed to delivering high-quality care and promoting the well-being of the communities it serves. Highpoint Health-Sumner is dedicated to creating a supportive and compassionate environment, not only for its patients but also for its employees, ensuring that every team member has the resources and encouragement needed to thrive professionally and personally.

As a crucial part of Lifepoint Health's extensive healthcare delivery system, Highpoint Health-Sumner combines advanced medi... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to work in a stressful environment with minimal supervision
  • Strong critical thinking skills
  • Decisive judgment
  • Effective communication skills
  • Ability to manage multiple calls and paging systems efficiently

Job Qualifications

  • High school diploma or equivalent
  • Ability to work in a stressful environment with minimal supervision
  • Strong critical thinking skills
  • Decisive judgment
  • Effective communication skills
  • Ability to manage multiple calls and paging systems efficiently
  • Familiarity with hospital communication protocols preferred

Job Duties

  • Receive all incoming calls to the hospital
  • Perform in-house paging, codes and dial-a-page system
  • Keep switchboard files updated with current room numbers, discharged patients, new admissions
  • Maintain updated employee information for disaster procedure files
  • Receive incoming calls to house extensions or patient rooms
  • Receive calls from in-house extensions
  • Handle all emergency calls and pages
  • Contact appropriate personnel as situation warrants
  • Handle all intercom paging and general information from in-house and outside calling parties
  • Contact on-call personnel as requested by Nursing Supervisor during evenings, nights, weekends, and holidays
  • Take and relay messages to on-call persons by paging, beeping or calling their home
  • Keep pertinent information on the bulletin board and disaster policies updated
  • Stay abreast of changes related to switchboard functions
  • Perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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