Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.50 - $24.50
Work Schedule
Standard Hours
Benefits
competitive compensation
401k
Paid Time Off
Paid training
Vision Insurance
Dental Insurance
Health Insurance
bonus incentives
Great culture
continuous training and development
promotion opportunities
Job Description
Audi San Francisco is a family-owned dealership since 1947, proudly serving the San Francisco community with dedication and a passion for both customers and employees. As part of the Royal Automotive Group family of dealerships, Audi San Francisco is dedicated to providing an exceptional customer experience and fostering a supportive work environment where employees can grow professionally. The dealership features modern, updated facilities and showrooms located in beautiful downtown San Francisco, housing an award-winning team and thousands of loyal repeat customers. The company places strong emphasis on continuous training, professional development, and promoting from within, offering numerous opportunities for advancement,... Show More
Job Requirements
- High school diploma or equivalent
- At least one year experience in a call center or receptionist role
- Intermediate computer skills including Microsoft Word Excel and Outlook
- Previous CRM experience preferred
- Strong interpersonal verbal and written communication skills
- Punctuality and ability to manage time effectively
- Ability to pass background check and drug testing
Job Qualifications
- Excellent interpersonal verbal and written communication skills
- At least one year of experience in a call center or as a receptionist in a professional business environment
- Intermediate computer skills with Microsoft Word Excel and Outlook
- Previous experience utilizing CRM is a plus
- Must be punctual solid time management skills and the ability to multi-task
- Ability to pass pre-employment testing including background checks and drug test
Job Duties
- Answer large volume of calls and determine caller's need and provide assistance
- Assist clients in scheduling service appointments using our CRM system
- Responsible for making outbound calls to recent service department customers
- Educate self on latest service and product offerings including pricing
- Be available to respond to email inquiries in a professional manner
- Prepared to interact with customers via phone calls every day and provide top tier customer service
- Direct customers to product information resources and provide customer pricing for service and parts
- Check email frequently and respond to inquiries immediately
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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