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Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
safe work environment
Job Description
This job opportunity is with a reputable automotive service dealership that prides itself on delivering exceptional service customer experiences consistently throughout the day. As a customer service assistant driving the dealership's shuttle vehicle, you will play a critical role in creating a welcoming atmosphere for all guests and ensuring smooth transportation of customers to predetermined locations as needed. The dealership operates as a full-service automobile service provider focusing on customer satisfaction, vehicle care, and safety on site. Joining this company means being part of a professional team dedicated to the highest standards of customer service and operational excellence.
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Job Requirements
- Follows the dress code the company has put in place
- Maintains a clean and neat work area
- Follows federal, state and local law as well as company policy about safeguarding all information
- Reports on time to work and follows schedule that is given
- Calls supervisor if he or she cannot be at work on time
- Keeps current with annual HR training along with any other training that might be required for this position
- Must maintain an acceptable driving record according to our insurance standards at all times
- No employee or applicant should be under the influence of any substance including medical marijuana on-site or during work hours
- Prohibited from undertaking any task that would constitute negligence or professional malpractice while under the influence
- Prohibited from operating any type of powered vehicle or powered equipment - handheld or otherwise while under the influence
- Follows all company policies and procedures
- Notifies supervisor of any illegal activity
Job Qualifications
- Genuine friendliness and courteous manner
- Ability to identify and communicate with service consultants
- Basic knowledge of vehicle identification procedures
- Good driving skills and adherence to safety standards
- Ability to manage vehicle logistics efficiently
- Attention to timely vehicle movement and delivery
- Ability to maintain vehicle cleanliness and security
- Strong observation and reporting skills
Job Duties
- Greet and welcome service customers in a genuinely friendly and courteous manner
- Identify the service consultant with which they have an appointment
- Place an identification number on the vehicles that is marked to identify the proper service salesperson
- Responsible for moving the cars from the service drive to the designated lot location for repairs
- Responsible for making sure the vehicles are moved off of the drive in a timely manner to keep the area clear
- Responsible for delivering the vehicle back to the service drive in a timely manner once the customer is ready for pick up
- Responsible for making sure the vehicle is clean for delivery back to the customer
- Responsible for making sure the customers vehicles are kept locked and in the correct designated areas
- Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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