Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.07 - $23.10
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
associate discounts
Tuition Reimbursement
Job Description
Ralphs, based in California and a proud member of The Kroger Company since 1998, is one of the leading grocery store chains in the state. With over 180 stores serving diverse communities, Ralphs is committed to delivering high-quality food products alongside excellent customer service. As part of the Kroger family, the company embraces a mission to Feed the Human Spirit through innovation, diversity, respect, and inclusivity. Ralphs prides itself on bringing together passionate food lovers and dedicated professionals to create outstanding shopping experiences for customers every day. The company fosters a work culture where people matter, encouraging personal and professional... Show More
Job Requirements
- Must be at least 18 years of age
- Effective communication skills
- Experience in retail or customer service
- Ability to work cooperatively in a fast-paced environment
- Basic understanding of food safety and handling
- Ability to follow directions and seek assistance when needed
- Willingness to embrace company core values of respect, honesty, integrity, diversity, inclusion and safety
- Ability to perform essential job functions with or without reasonable accommodation
Job Qualifications
- Retail experience
- Second language (speaking, reading and/or writing)
- 18 years of age
- Effective communication skills
- Prior customer service experience
- Prior food service experience
Job Duties
- Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines
- Promote trust and respect among associates
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions and make suggestions regarding products sold within the department and throughout the store
- Prepare foods according to the food temperature logs and follow cooking instructions and Key Retailing Best Practices
- Offer product samples to help customers discover new items or products for which they inquire about
- Use all equipment in Sushi Prep Area such as refrigerators, sinks and other equipment according to Company guidelines
- Prepare food for display according to Company standards
- Adequately prepare, package, label and inventory ingredients in merchandise
- Check product quality to ensure freshness
- Review "sell by" dates and take appropriate action
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Display a positive attitude and sense of urgency
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Report all safety risks, issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential functions of this position with or without reasonable accommodation
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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