Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $27.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Career development opportunities
Paid training
Job Description
Hy-Vee is a well-established and respected supermarket chain known for its strong commitment to customer service and community involvement. With a reputation built on quality products, exceptional service, and a welcoming shopping environment, Hy-Vee has grown to become one of the leading grocery retailers in the Midwest. The company emphasizes a people-first culture where employees are valued as the company's greatest asset. Hy-Vee aims to foster a workplace where every team member feels engaged, supported, and integral to the customer's shopping experience. The promise of "a helpful smile in every aisle" is a testament to its dedication to customer satisfaction... Show More
Job Requirements
- Must be 18 or older
- High school diploma or equivalent
- Food Safety Certified through Hy-Vee training
- One to three years of experience in a related role
- Ability to exert up to 50 pounds of force frequently and 10 pounds constantly
- Ability to perform physical activities such as balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, finger dexterity, grasping, feeling, talking, hearing, and repetitive motions
- Must be able to work fast-paced, under significant pressure
- Must be willing to complete a pre-employment drug screen
- Ability to work scheduled hours and be punctual
Job Qualifications
- High school diploma or equivalent
- Hy-Vee food safety training and Food Safety Certified
- One to three years of similar or related work experience
- Prior experience in meal preparation preferred
- Ability to do logical or scientific thinking to solve problems with several abstract and concrete variables
- Ability to do arithmetic calculations involving fractions, decimals, and percentages
- Ability to compose original correspondence
- Ability to follow technical manuals
- Good communication skills to talk with customers, guide people, and provide basic direction
Job Duties
- Prepares fresh sushi for customers both packaged and made-to-order
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- Assists customers by escorting them to products, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks to enhance the shopping experience
- Works with co-workers as a team and provides training to ensure customer satisfaction and a pleasant work environment
- Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- Involved in schedules and overseeing food ordering and planning
- Communicates to customers on phone, in person, or on e-mail regarding food and food preparation
- Aids in the merchandising techniques for sushi foods
- Aids in the merchandising food layout
- Attends company wide and industry meetings as assigned
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
- Plans and performs fresh sushi demonstrations
- Stays current regarding meal trends and menu planning
- Performs other job-related duties and special projects as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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