Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.25 - $26.75
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Paid holidays
Job Description
Hy-Vee is a prominent grocery store chain known for excellence in customer service and quality products. Established with a commitment to community and customer satisfaction, Hy-Vee operates stores that offer a wide range of groceries, fresh produce, and specialty departments to meet diverse customer needs. The company upholds the value that their people are their strength, promoting a workplace culture where employees are engaged, supported, and motivated to provide exceptional service with a genuine and helpful attitude. Their slogan, "a helpful smile in every aisle," captures the essence of the customer-focused approach that sets Hy-Vee apart in the retail grocery... Show More
Job Requirements
- High school or equivalent education
- Food Safety Certification
- One to three years of related work experience
- Ability to work night and weekend shifts
- Physical ability to lift up to 50 pounds frequently and 10 pounds constantly
- Ability to perform physical activities including balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, finger dexterity, grasping, feeling, talking, hearing, and repetitive motions
- Willingness to adhere to proper sanitation and safety procedures
- Ability to communicate effectively with customers and team members
Job Qualifications
- High school or equivalent
- Hy-Vee food safety training
- Food Safety Certified
- One to three years of similar or related work experience
- Prior experience in meal preparation preferred
- Ability to do logical or scientific thinking to solve problems with several abstract and concrete variables
- Ability to do arithmetic calculations involving fractions, decimals, and percentages
- Possess the ability to compose original correspondence
- Follow technical manuals
- Have increased contact with people
- Talk with customers to identify their requests
- Guide people and provide basic direction
Job Duties
- Prepares fresh sushi for customers both packaged and made-to-order
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- Assists customers by escorting them to products, securing products that are out of reach, loading or unloading heavy items, noting and passing along customer suggestions or requests
- Works with co-workers as a team and provides training to ensure customer satisfaction and a pleasant work environment
- Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- Involved in schedules and overseeing food ordering and planning
- Communicates to customers on phone, in person, or on e-mail regarding food and food preparation
- Aids in merchandising techniques for sushi foods and food layout
- Attends company wide and industry meetings as assigned
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: