Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $27.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Potential for advancement
Job Description
Hy-Vee is a dynamic and customer-oriented supermarket chain known for its commitment to quality, service, and community involvement. Emphasizing a positive shopping experience, Hy-Vee operates numerous stores across the region, focusing on fresh foods and exceptional customer service. The company takes pride in its slogan, "a helpful smile in every aisle," reflecting its dedication to a friendly and engaged workforce. Employees at Hy-Vee enjoy a supportive work environment that encourages growth, professionalism, and a customer-focused attitude. This commitment to excellence extends across all departments, including specialty food areas such as the Asian department, where authentic and quality food preparation is... Show More
Job Requirements
- High school diploma or equivalent
- food safety certified
- one to three years of similar or related work experience
- ability to exert up to 50 pounds of force frequently and 10 pounds constantly
- good vision with or without correction including color vision and depth perception
- ability to perform physical activities including balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, finger dexterity, grasping, feeling, talking, hearing, and repetitive motions
- strong problem-solving skills involving abstract and concrete variables
- excellent communication skills for interacting with customers and team members
- ability to work in a fast-paced environment with significant pressure
- successful completion of pre-employment drug screen
Job Qualifications
- High school diploma or equivalent
- Hy-Vee food safety training
- food safety certification
- one to three years of similar or related work experience
- prior experience in meal preparation preferred
- ability to perform arithmetic calculations involving fractions, decimals, and percentages
- ability to compose original correspondence and follow technical manuals
- strong interpersonal skills to communicate and guide customers and co-workers
Job Duties
- Prepares fresh sushi for customers both packaged and made-to-order
- provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- makes an effort to learn customers' names and to address them by name whenever possible
- answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- assists customers by escorting them to the products for which they're looking, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- works with co-workers as a team and provides training to ensure customer satisfaction and a pleasant work environment
- understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- involved in schedules and overseeing food ordering and planning
- communicates to customers on phone, in person, or on e-mail regarding food and food preparation
- aids in the merchandising techniques for sushi foods
- aids in the merchandising food layout
- attends company wide and industry meetings as assigned
- adheres to company policies and individual store guidelines
- reports to work when scheduled and on time
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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