Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
safe work environment
Job Description
Hy-Vee is a respected and well-established employee-owned chain of supermarkets that has been serving communities across the Midwest for many decades. Renowned for its commitment to quality, customer service, and fresh products, Hy-Vee offers a shopping experience that goes beyond just groceries by providing a wide range of services including pharmacy, catering, and specialty departments. The company places a strong emphasis on strong relationships with customers and among team members, promoting a culture of partnership, professionalism, and a growth mindset. Hy-Vee promises "a helpful smile in every aisle," reflecting its dedication to friendly and attentive customer service which is driven... Show More
Job Requirements
- high school diploma or equivalent
- certified in food safety
- one to three years of similar or related work experience
- ability to exert up to 50 pounds of force frequently and 10 pounds constantly
- vision capable of seeing from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision
- ability to perform balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, finger dexterity, grasping, feeling, talking, hearing, and repetitive motions
- able to solve problems with abstract and concrete variables
- ability to do arithmetic calculations involving fractions, decimals, and percentages
- ability to compose correspondence and follow technical manuals
Job Qualifications
- high school diploma or equivalent
- one to three years of similar or related work experience
- prior experience in meal preparation preferred
- certified in food safety
- ability to do arithmetic calculations involving fractions, decimals, and percentages
- possess the ability to compose original correspondence and follow technical manuals
- skilled in customer interaction and basic guidance
Job Duties
- prepares fresh sushi for customers both packaged and made-to-order
- provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
- makes an effort to learn customers’ names and to address them by name whenever possible
- answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- assists customers by escorting them to the products for which they’re looking, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- works with co-workers as a team and provides training to ensure customer satisfaction and a pleasant work environment
- understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- involved in schedules and overseeing food ordering and planning
- communicates to customers on phone, in person, or on e-mail regarding food and food preparation
- aids in the merchandising techniques for sushi foods
- aids in the merchandising food layout
- attends company wide and industry meetings as assigned
- adheres to company policies and individual store guidelines
- reports to work when scheduled and on time
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: