Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $24.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Paid holidays
Training and Development
Job Description
Hy-Vee is a well-established American supermarket chain recognized for its commitment to quality, customer service, and a broad selection of groceries across multiple departments including fresh produce, bakery, and specialty foods. The company prides itself on fostering a positive working environment where employees feel valued and motivated to provide exceptional experiences to customers. Focused on community engagement and operational excellence, Hy-Vee operates with a mission to ensure every customer leaves the store satisfied and eager to return. Hy-Vee thrives on the principle that its people are its greatest strength, promising "a helpful smile in every aisle" which is achieved through... Show More
Job Requirements
- must be 18 or older
- high school or equivalent
- food safety certified
- able to exert up to 50 pounds of force frequently and 10 pounds constantly
- able to perform balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, finger dexterity, grasping, feeling, talking, hearing, and repetitive motions
- able to work in fast-paced environment with exposure to raw fish, flour, dust, noise, temperature extremes, and cleaning chemicals
- successful completion of pre-employment drug screen
Job Qualifications
- high school or equivalent
- hy-vee food safety training
- food safety certified
- one to three years of similar or related work experience
- prior experience in meal preparation preferred
- ability to do logical or scientific thinking to solve problems with several abstract and concrete variables
- ability to do arithmetic calculations involving fractions, decimals, and percentages
- possess the ability to compose original correspondence
- follow technical manuals
- have increased contact with people and talk with customers to identify their requests and provide guidance
Job Duties
- prepares fresh sushi for customers both packaged and made-to-order
- provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- makes an effort to learn customers' names and to address them by name whenever possible
- answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- assists customers by escorting them to the products for which they're looking, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- works with co-workers as a team and provides training to ensure customer satisfaction and a pleasant work environment
- understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- involved in schedules and overseeing food ordering and planning
- communicates to customers on phone, in person, or on e-mail regarding food and food preparation
- aids in the merchandising techniques for sushi foods
- aids in the merchandising food layout
- attends company wide and industry meetings as assigned
- adheres to company policies and individual store guidelines
- reports to work when scheduled and on time
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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