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Job Overview
Employment Type
Part-time
Work Schedule
Standard Hours
Job Description
Hy-Vee is a prominent American supermarket chain recognized for its customer-focused approach and diverse range of products and services. With a commitment to delivering "a helpful smile in every aisle," Hy-Vee fosters a supportive and engaging work environment where employees are valued as essential contributors to its success. Known for its community involvement and dedication to exceptional customer service, Hy-Vee operates numerous stores across several states, offering grocery items, fresh foods, pharmacy, and more. The company values teamwork, professionalism, and a growth mindset among its employees, emphasizing partnership and results-oriented service to create a welcoming shopping experience for all customers.Show More
Job Requirements
- Must be 18 or older
- High school diploma or equivalent
- Food safety certification
- One to three years of relevant work experience
- Ability to exert up to 50 pounds of force frequently and up to 10 pounds constantly
- Ability to perform physical activities such as balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, finger dexterity, grasping, feeling, talking, hearing, and repetitive motions
- Ability to do arithmetic calculations involving fractions, decimals, and percentages
- Ability to work in a fast-paced environment with temperature extremes
- Successful completion of a pre-employment drug screen
Job Qualifications
- High school diploma or equivalent
- Hy-Vee food safety training
- Food safety certified
- One to three years of similar or related work experience
- Prior experience in meal preparation is preferred
- Ability to compose original correspondence
- Ability to follow technical manuals
- Strong interpersonal and communication skills
- Customer service oriented
- Logical and scientific thinking abilities
Job Duties
- Prepares fresh sushi for customers both packaged and made-to-order
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
- Makes an effort to learn customers’ names and to address them by name whenever possible
- Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders
- Assists customers by escorting them to the products for which they’re looking, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- Works with co-workers as a team and provides training to ensure customer satisfaction and a pleasant work environment
- Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- Involved in schedules and overseeing food ordering and planning
- Communicates to customers on phone, in person, or on e-mail regarding food and food preparation
- Aids in the merchandising techniques for sushi foods
- Aids in the merchandising food layout
- Attends company wide and industry meetings as assigned
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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